Overview Highlight is seeking a highly qualified individual for a full-time General Clerk III position to provide documentation and call center support for the Small Business Administration (SBA) Birmingham Disaster Loan Servicing Center. The ideal candidate will be detail-oriented and a strong team player with the ability to work independently. Excellent communication and document processing skills are a must. The ideal candidate will also enjoy learning new software skills. If you're interested in being part of a team supporting government financial programs that assist Americans in natural disaster recovery, please apply! Responsibilities Choose among widely varying methods and procedures to process complex transactions. Select or devise steps necessary to complete assignments. Assist in a variety of administrative matters. Maintain a wide variety of financial or other records (stored both manually and electronically). Qualifications U.S. Citizenship. Public Trust eligibility. High School Diploma 8 years of professional experience Proficiency with Microsoft Word, Excel and Outlook. Excellent verbal and written communication skills. Previous clerical experience preferred. About Highlight For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results. Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight’s founder and CEO, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org. We’re an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers. --- #cwlp