The opportunity

Delaware North Sportservice is hiring a General Manager to lead our team at Globe Life Field in Arlington, Texas. As General Manager, you share our passion for delivering the highest quality of service to our guests and take great pride in the impact you have on a moment or occasion. You're an inspiring leader who trains and develops your team, and manages processes, budgets, and expenses effectively.

Pay

Minimum \u2013 Anticipated Maximum Base Salary: $132,100 - $178,400 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resorts

What will you do?Maintain positive client relations while providing efficient services and quality products.Develop and manage all vendor relationships.Hire, train, and develop a management team; ensure all union and non-union team members are supported and managed.Determine and control staffing levels while maintaining guest service levels.Make operational recommendations and establish prices for products and services within the approved budget. Establish and maintain proper safety and sanitation procedures; ensure repair and maintenance of foodservice equipment.Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, employment, and EEO guidelines. Verify, prepare, and submit reports and monthly projections as required as well as ensure effective systems for cash, inventory, and payroll procedures are in place.

More about youBachelor’s degree in business management or similar and/or a minimum of 7 to 10 years management experience in the contract food-service industry, encompassing concessions and retail in a sports venue.Extensive sustainability experience.Ability to communicate with various levels within the organization.Project management experience.Operational financial management accountability and budgeting experience.

Shift details

Day shift
Evening shift
On call
Holidays
Evenings as needed
Weekends
Event based

Who we are

Delaware North operates concessions, suites, catering, premium dining, and retail management at Globe Life Field, home of the Texas Rangers since the park opened in 2020. We manage concession stands at the 40,300-seat stadium with a menu offering classic stadium food options, and an ample supply of vegan options.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.