Do you excel in developing diverse teams, providing food-focused strategies, delivering the highest level of customer service and evolving client relationships? Are you a people person with a passion for great food?
Sodexo is seeking a General Manager 3- Food for Cincinnati Children’s Hospital.
Cincinnati Children's Hospital is a 600+ bed Children's centered hospital. A national recognized pediatric healthcare facility that has a reputation for excellence in patient care, research, and medical education. Serves Sodexo's AYR Patient Menu and has a top-class Retail Program with sales in excess of $10M annually. Sodexo provides premier food and nutrition services for patient dining, retail café operations and catering services at these locations.
The second hospital is The Medical Center, Liberty Campus, located in Liberty Township, Ohio. Liberty Campus is a satellite location for Cincinnati Children's with 42 inpatient beds. Unit also has 'At Your Request' Room Service and Fresh Inspirations Cafe. Total managed volume is $1.2M with $325K in annual retail sales. The General Manager 3 at the site oversees all aspects of retail and patient services and will drive Sodexo standards to promote customer satisfaction. The position reports to the Senior Manager, Area General and have 1 direct report manager with 30 hourly staff.
Total volume of the two accounts is over 18 million and over 100 employees.
Key Responsibilities
Implementing and maintaining Sodexo programs and practicesEnsuring Sodexo standards for employee training are in place and building a culture of collaboration and dedicationEnsuring compliance with regulatory requirements, such as food and physical safety, and menu systemsCoordinating department functions and standards with other managersEnsuring client needs and goals are metHandling the department operations and financials including on-site patient services and café, physician’s dining and catering servicesThe Senior Area General Manager will need to implement Sodexo programs, policies and procedures.You are/have
Project management is strongly preferredStrong financial and budget responsibility experience and can meet and exceed annual operating budgetGM level experience in a high-volume food operation; healthcare environment preferredAbility to motivate and inspire staff and participate on a management teamComputer literacy to achieve and maintain competence in Sodexo programsFull HACCP knowledge, and Sodexo ServSafe certification within 3 months of hireStellar customer service skills as the client/patient experience is crucial to this role.Strong leadership and management skills as this position requires a take charge, hands-on individual that is easily able to lead, develop, train and transition employees.Solid knowledge of Sodexo Systems and processes including At Your Request preferred. Excellent written and verbal communication skills and a real passion for driving and improving the patient experience.
**Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.**
Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
Qualifications & RequirementsBasic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.