POSITION: General Manager (GM) DEPARTMENT: Administration REPORTS TO: Regional VP of Convention Centers FLSA STATUS: Exempt Summary As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. Across our portfolio of live event venues and corporate offices, we are seeking General Manager at the Broward County Convention Center. This individual responsibility for the overall management, promotion, and operation of the venue with a focus on revenue generation, facilitate optimum efficiency, maximize profits, and provide exceptional customer service by performing the following individually or through department Directors or managers. Departments include marketing, sales, finance, human resources, food and beverage, event services, security, parking, facilities, and related operations. Essential Duties and Responsibilities · Provides full control of the day-to-day operations, assuring the coordination of plans, programs, and events. · Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents. · Establish and maintain contact with booking agents, professional managers, promoters and others within the sports and entertainment industry to encourage continual and regular use of the facility to drive revenue. · Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed. · Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy, and good business practice. · Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facilities. · Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue. · Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc. · Other duties as assigned. Supervisory Responsibilities · Lead and manage Directors and Managers who supervise employees in the areas of Finance, Marketing, Operations, Food & Beverage, and other facility departments. · The individual must establish and maintain effective working relationships with the Client/Contract Administrator, tenants, government departments and agencies, University, sports and entertainment industry, community, and civic organizations, as well as union representatives (where applicable) to encourage continual and regular use of the facilities. Qualifications · Must have a proven track record of managing and leading large scale facility operations with a diverse workforce. · Must have significant experience in the following areas: contract negotiations, supervising personnel, booking, promoting, and supervising live entertainment productions, sporting events, business law, purchasing procedures, plus labor relations and union contracts. Education and/or Experience · A bachelor’s degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required. · A well-established leader and professional with a minimum of 7-10 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium. Skills and Abilities · Excellent organizational, communication, and interpersonal skills. · Ability to work with and maintain highly confidential information. · Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment. · Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description. · Ability to anticipate problems and implement immediate corrective action. · The individual must be able to perform effectively under significant pressure typically associated with meeting the demands and timetables of our industry. · Incumbent must demonstrate business acumen with a client/customer service focus. Computer Skills · Proficiency with MS Office (Excel, Word, PowerPoint) and Outlook. · Experience with event booking/scheduling software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for long hours; use hands to manage files, type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to manage office correspondence. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact HR at (954) 302-8890.