About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over.About the role
The Four Seasons Hotel Tianjin is looking for General Manager who provide leadership and management for all hotel personnel: directly for key management and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the results of their use. Represent the hotel to civic, business, industry and local government .
This role is on the Planning Committee level, reporting to the Regional Vice President.
What you will do
Planning:
The ability to develop, with the aid of key personnel, strategies and programs to ensure attainment of the hotel goals and objectives.
The ability to prepare a comprehensive annual operating profit plan, for all departments in the hotel with addendum plans for maintenance, repair, sanitation, energy conservation and uniform replacement.
The ability to manage relationship (internal, external, ownership, active FS Brand representation).
Organizing:
The ability to ensure the hotel has an organizational chart showing both structure and people that is compatible with the business strategies and capable of achieving the physical and fiscal plans of the hotel.
The ability to develop objectives for all key subordinates pertaining to their functional responsibilities that contribute to the achievement of the hotel goals.
The ability to implement performance planning and review all management personnel, according to established performance standards and mutually agreed upon results to budgeted plans.
Administration:
The ability to set forth clear guidelines and ensure that these are adhered to throughout all hotel operations.
The ability to schedule all meetings (Planning Committee, Department Head, General Staff, Direct Line, etc.) to ensure coordination and open lines of communication, and ensure dissemination of the basic company philosophies and policies throughout the hotel.
The ability to supervise all key management personnel in carrying out their operating responsibilities and tasks, coordinating efforts and establishing priorities where necessary.
Controlling:
The ability to maintain surveillance over performance for seeing that the proper shifts and approach, tactics and emphasis are made when needed. The ability to counsel the management team in regards to execution and give directives if need be. The ability to make on the spot observations in depth, locate problems of commission or omission in order to initiate the appropriate action.
The ability to explain discrepancies between actual and planned profit performances and any corrective action taken on a monthly basis.
The ability to ensure procedures for fire, riot, bomb, cash guest security and other emergencies are written and distributed to all employees.
Leadership:
The ability to lead with intellectual and emotional maturity, demonstrating a personal philosophy of life and work habits, practicing consulting supervision and observing ethical business practices.
The ability to represent the interests of the hotel and all of its personnel in a fair, impartial and equitable manner.
The ability to respond properly in any hotel emergency or safety situation.
Working Relationships:
The ability to keep the supervising Vice President/RVP informed about the condition of the hotel and all-important factors influencing its operation.
The ability to cooperate effectively with peers and associates sharing mutual interest, concerns, advice and specialized knowledge.
The ability to maintain an open working relationship with Hotel Ownership.
Marketing & Sales Responsibilities
The ability to establish the source of business available to the hotel and establish priority and sales opportunities in the development of that business.
The ability to develop market share within the guidelines established under regionalization, on behalf of all Four Seasons Hotels.
The ability to establish a good working relationship with Hoteliers in the community.
What you bring
10-15 Years of Hotel Operations and/or Management experience
High energy; ability to engage closely with ownership
Creative Sales & Marketing approach to aggressively drive the business
Strong service culture and immersive presence in the local community
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
You will adhere to the working hours of Four Seasons Hotel Tianjin and will follow the government regulation. Combined with the nature of your position, you will be subjected to the Flexible-working schedule System.
Willing to take flexible shifts arrangement based on work requirements
Learn more about what it is like to work at Four Seasons – Visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts