Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Embark on a fulfilling career at the Texas A&M Hotel and Conference Center, proudly managed by Pyramid Global, where the spirit of Aggieland meets unparalleled hospitality. With 250 well-appointed guest rooms, 23 flexible meeting rooms, and an expansive 35,000 sq ft of meeting space, our hotel provides a unique workplace immersed in the culture of Texas A&M. Join our team and become part of an environment where you can contribute to exceptional guest experiences while embracing the dynamic energy of Texas A&M. As a member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match, and recognition programs designed to celebrate your dedication. If you're seeking a career that seamlessly blends hospitality with the pride and tradition of Texas A&M, consider joining us at the Texas A&M Hotel and Conference Center. Your journey towards a fulfilling career in this vibrant and esteemed setting starts here. Gig 'em! Overview CULTURE & CHARACTER: All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. Excellence - We always strive to make today a little better than yesterday. JOB DESCRIPTION As the General Manager of Brazos PTK, over Brazos Proper Texas Kitchen, The Rail @ Brazos Proper Texas Kitchen, and The PDR of Brazos Proper Texas Kitchen you will be responsible for the leadership, management, and success related to operations, services, and revenues for all meal periods. Supported by our nationally recognized culinary team, we are always striving to deliver outstanding guest experiences while maintaining financial responsibility. This leader is responsible for performing the essential functions listed below to the highest standard, training and holding all restaurant team members accountable for exceptional service. This leader will report to the Director of Food & Beverage. COMPENSATION & BENEFITS: Salaried position, paid biweekly Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties. SCHEDULE: Full-time, 40-50 hours per week Days of week/weekend scheduled will vary depending on levels of business forecasted Work hours will predominately be evening hours, with a few exceptions being Special Events, Holidays, University Events, and others as determined by forecasted business levels pertaining to Brazos Proper Texas Kitchen and hotel operations. ESSENTIAL FUNCTIONS: Maintaining a strong, consistent presence in the restaurant/outlet areas, assisting the team in any capacity, and providing frequent coaching and development of elevated service skills and techniques. Responsible for maintaining a consistently smooth-running operation balanced with fiscal expectations and outstanding food and beverage experiences. Assuring clear, concise, and thorough communication of all F&B related items as well as other relevant hotel and local happenings. Mentoring of the F&B supervisory team for growth and success. Hiring, training, and developing all restaurant/outlet team members. Providing timely accountability, counseling, and monthly meetings for team members. Working independently and with other key departments of the hotel to ensure accuracy in forecasting covers for all meal periods in Brazos Proper Texas Kitchen. Forecasting and scheduling of staff according to anticipated business levels. Communicating dependably with Director of Food and Beverage, General Manager, etc. on all upcoming events, promotions, new products, etc. Attending department head, conference review, F&B, and pre-con meetings as appropriate. Monitoring of all current inventories, their administration, and ordering of new products as necessary. Ensuring completion and turning into the proper location all food, beverage, and disposable requisitions each shift. Daily tracking of payroll and revenue. Monitoring and critiquing food quality and service levels. Handling and successfully resolving guest complaints. Assisting in other hotel operations when needed. Qualifications QUALIFICATIONS: High school diploma or equivalent. 6 years or more of elevated restaurant experience. 4 years management experience with proven success in staff development, refined skills, and successful fiscal management. Four-star hotel or fine dining experience preferred. Forbes Steps of Service training preferred. Excellent customer service skills. Extensive knowledge of beer, wine, and liquor. Knowledge of basic POS functions preferred. Ability to make quick decisions when required. Experience with effective scheduling to business plans. Full stewardship of inventory and ordering experience.