Levy Sector Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary Summary: The General Manager of Catering Sales and Operations will manage the overall event sales lifecycle of catering events at the location to meet and exceed established annual sales revenue goals. The ideal candidate will be an experienced and driven sales and event management professional. Essential Duties and Responsibilities: -Supervises catering events. -Involved in catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities. -Trains catering associates in service techniques, menu presentation, and customer service. -Tracks and monitors the labor and food cost for each event. -Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships. -Assists in the responsibility for all foodservice-related activities. -Ensure smooth transition and communication with location partner teams to execute a positive client experience -Partnering with location leadership to identify opportunities to grow revenue via sales trends, strategic menu development, and creative, new opportunities to expand catering revenue opportunities -Work closely with the building partner to identify win-win opportunities and areas for collaboration -Leads and manages the development of strategic sales initiatives -Maintains successful performance by increasing revenues, controlling expenses, and providing a return on investment for the location partner -Promptly respond to all client correspondence, phone and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow-up as necessary to secure business -Working closely with the culinary and operations team to develop menus and staffing bids to "WOW" clients and guests while simultaneously maintaining operational feasibility, cost-effectiveness, and event appropriateness for venue facilities -Creating Banquet Event Orders (BEOs) and catering agreements in the appropriate system and submitting for client signature in accordance with venue deadlines -Handling client billing to ensure accurate and timely payment of deposits and final payments -Sending thank you notes to clients or follow-up with request for future business -Solicits event feedback and compiles opportunities for improvement and event experience -Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs -Facilitating weekly BEO meetings with operations and culinary to ensure everyone is aligned on event expectations -Collects end of night feedback from operations team to include in event recap documentation -Completing maintenance and clean-up of processes in the infor/Reserve system - Other duties as assigned Qualifications: -2 years of food service experience including 1 year at the management level. -Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. -Catering experience is required. -Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. -Financial, budgetary, accounting and computational skills. -Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. -ServSafe Certification. Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/) Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off Plan + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) for paid time off benefits information. Req ID: 1397727 Levy Sector [[Cust_clntAcName]] Stephan Gugat [[req_classification]]