Istanbul, Istanbul, T\u00FCrkiye
1 day ago
General Manager - Conrad Istanbul Bosphorus

The Brand - Conrad Hotels & Resorts
Smart luxury is at the core of everything Conrad Hotels & Resorts does. Offering guests service and style on their own terms—all while creating a seamless connection between contemporary design, leading innovation, and authentic local culture. We offer access to a world of infinite connections, intuitive services, and inspired experiences along our guests’ journeys. We are the destination of a new generation of smart luxury travellers for whom life, business and pleasure seamlessly intersect.  

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The Property
Melding traditional Turkish style with modern design, The Conrad Istanbul Bosphorus rises above Istanbul with panoramic views of the city and the Bosphorus Strait.  At the very centre of the city, yet far away from the hustle and bustle, Conrad Istanbul Bosphorus's 553 rooms and suites allow for the highest standard of relaxation, complete with personalised comfort and services. Discover exceptional amenities including the relaxing Spa Soul, indoor and outdoor pools, and tennis club. Savor Turkish cuisine at Manzara, take in the view of the Bosphorus while lounging at the Summit Bar. Relax with Spa treatments, enjoy a revitalizing workout in the brand-new health club and clay tennis courts. The newly opened Monteverdi Ristorante, nestled in the heart of the city, offers an exquisite Italian fine-dining experience, featuring authentic flavors and a curated selection of Italian wines. 

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The Role
This exciting General Manager position will be responsible for managing the Hotel, the Hotel Management team and deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.

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What will you be doing?

\n\nSpecifically, you will be responsible for performing the following tasks to the highest standards: \nManage and lead hotel operation.\nManage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded.\nLead in all key property issues including capital projects, customer service, and refurbishment.\nEnsure all decisions are made in the best interest of the hotel and Hilton.\nDeliver achievable hotel budgets and set other short- and long- term strategic goals for the property.\nProvide exceptional leadership to hotel Team Members focusing on Hilton culture and values.\nLead in all aspects of business planning.\nComply with and exceed Hilton Brand Service Standards.\nEnsure costs are controlled.\nManage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.\nHold regular briefings and communication meetings with the HOD team.\nRespond to audits to ensure continual improvement is achieved.\n

What are we looking for?

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The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel and ideally with hotel openings experience.

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A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

\n\nAn Established GM with experience gained in the luxury segment in a large property with a focus on meetings & events.\nInternational experience gained across diverse cultures and working in different countries is essential. \nStrong ability to collaborate and foster networks and relationships, with owners, contractors, corporates, and Groups/MICE clients – must be highly visible. \nDeliver innovative commercial opportunities with experience in increasing profitability especially in the MICE segment.\nExceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values.\nExceptional stakeholder/owner relations experience.\nAbility to show resilience, judgement, and leadership.\nExperience managing budgets, revenue proposals, and forecasting results in a similar sized property.\nIn-depth knowledge of the hotel/leisure/service sector.\nDegree or diploma in Hotel Management or equivalent.\nEnglish mandatory and Turkish language would be an advantage but not essential for this role.\n\n

What is it like working for Hilton?

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The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

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We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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