Boston, MA, 02133, USA
19 days ago
General Manager - Franchised
**Job Number** 24145863 **Job Category** Property Leadership **Location** The Envoy Hotel Autograph Collection, 70 Sleeper Street, Boston, Massachusetts, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Additional Information:** This hotel is owned and operated by an independent franchisee, HHM Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Opportunity: General Manager The Envoy Hotel, Autograph Collection by Marriott, is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction. Your Growth Path Area General Manager – Regional Director of Operations Your Focuses Leadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Follow sustainability guidelines and practices related to the HHM Hotels EarthView program. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred. 10 years in operations management or similar leadership role in a hotel. Financial acumen and the ability to develop budgets, and manage financial performance. HHM Hotels Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives 24/7 access to TELUS Health, a confidential work-life resource. Educational/Professional Development Technology Reimbursements _This company is an equal opportunity employer._ frnch1 The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.
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