C.H. Robinson is currently seeking a General Manager for our Assago office.

As General Manager, you will be responsible for managing Country P&L and budget, overseeing Talent Development, Commercial Growth, Product Development, Financial Management, and Operational Excellence across our operations in Italy, managing locations in Assago, Turin, and Vicenza. You will report to the Regional Director.

In this role, you will lead and coordinate sales and operations to achieve key business and financial objectives, ensuring alignment with the company's vision and strategic goals. You will also be tasked with developing and executing business plans that drive quality, growth, and operational efficiency.

If this opportunity aligns with your experience and aspirations, we encourage you to apply directly.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Manage monthly and yearly P&L and plan yearly budget.Set, articulate, and lead branches vision and directionDesign, implement, and review organizational structure to drive business objectives, efficiency and growth, including role definition, resource and headcount alignment, and adjustment/re-alignment as necessary Establish annual workforce planning process, including forecasting resource needs, and partner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talentManage the financial performance at a country level based upon their adjusted gross profit and complexity of operationsSet overall volume and margin expectations for each product that is aligned to sales expectation, customer/carrier growth, and/or commercial growthOversee expense management, including personnel-related costs and general administrative expensesCommunicate strategic plan, financial results, team/office performance metrics, and adjustments to strategy to employees on a regular basisSeek opportunities to strengthen and maintain existing relationships with strategic customers. Analyze a defined set of customers’ businesses to identify strategic opportunities, manage challenges, and provide guidance to sales, account management, and operations teams Drives best practices in sales and account management by leveraging and reinforcing C.H. Robinson’s tools and strategies to facilitate more strategic selling and account relationships by focusing on customer motivations and their desired outcomesReview employee engagement measures and implement action plans to improve culture, engagement, and collaborationPartner with legal and local counsel to oversee contract management, negotiate, understand, and discuss contracts with customers/carriers (as required)Ensure self and team acts with the highest ethical standards by setting and communicating expectations, adhering to internal trading policies to increase quality, service, and velocityCascade communications to employees across multiple locations as appropriate, including information on organizational or divisional initiatives, announcements, etc.

QUALIFICATIONS

Required:

University/Bachelor’s degree from an accredited college or universityMinimum 7 years of people management experience within the industryAbility to travel up to 50% (domestically)Strong communication skills in Italian and EnglishProven experience of P&L management and budget planning

Preferred:

Strong knowledge of C.H. Robinson’s carrier, commercial-facing and/or customer-facing business, including a solid understanding of C.H. Robinson carrier focused analyticsExperience managing financials for a business segmentAbility to understand and communicate financial metrics, including P&LDemonstrated success generating revenue or business growth in a client-facing role with sales, account management, or carrier management experienceBroad market and industry knowledge, and vertical expertiseExperience managing cross-functional projectsProficiency presenting to both internal and external audiences in both Italian and EnglishDemonstrated negotiation, collaboration, and influencing skillsProficient in Microsoft Office Suite of programsValues a diverse and inclusive work environment

WHAT WE OFFER:

Real opportunities to grow your talent in a fast-moving, global organizationA fun, open, and inclusive workplace that encourages innovative thinkingPossibility to develop your language skills in our multilingual officesOpportunities for professional growth with access to training platforms like Percipio and GoFluentModern office location with convenient accessFun activities and various events to foster team spiritComprehensive benefits: competitive salary and performance-based bonuses, meal voucher, company car, life insurance, WFH allowance, healthcare plan as well as Employee Assistance Program (EAP) and Employee Stock Purchase Plan (ESPP) after one year of employment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!