ABOUT US

Cotton On is a global fashion and lifestyle brand that empowers people to look, feel, and be the best version of themselves. Our products are designed to make everyday experiences better, celebrating diversity and inclusivity because we believe self-expression is for everyone.

Our brand DNA is defined as Effortless, Fun, Optimistic, Genuine, and Inclusive. We’re restless - it’s what fuels our fire and sparks our big ideas. We’re better together - join our world, and let’s do good things together.

THE ROLE

We’re excited to announce that we’re on the lookout for Cotton On’s new General Manager of Retail. Reporting directly to our Brand Director, Bianca Ginns, you’ll play a pivotal role in driving global excellence in channel trade, operations, and customer experience across all our retail touchpoints. Your mission will be to lead the charge in delivering an exceptional customer experience in every Cotton On store around the world.

SKILLS & EXPERIENCE

Proven experience as a General Manager or in a similar leadership role within retail, preferably in fashion or apparel. Strong understanding of retail operations, including sales techniques, merchandising, and inventory management. Exceptional leadership and communication skills with a track record of inspiring and developing teams. Deep customer intelligence, with an intimate understanding of the market. Demonstrated ability to create an ecosystem for the customer, with great instinct and a fierce dedication to protecting how a brand appears across all touchpoints. Possesses strong digital capabilities, with a comprehensive understanding of the market and the unique needs and preferences of our team and customers. Skilled at leveraging modern digital tools and platforms to drive engagement and deliver exceptional value, ensuring our strategies resonate with today’s digitally-savvy generation. Strategic thinker with a results-driven approach and a passion for driving business growth. Bachelor’s degree in Business Administration, Retail Management, or a related field (preferred).

Join us in this exciting opportunity to shape the future of Cotton On’s retail experience globally. Let’s do great things together!

OUR CULTURE

To describe COTTON:ON in six words is easy; optimistic, passionate, real, energetic, collaborative and, most importantly, ethical.  
Our team members are a passionate group of people, committed to making a real difference in people’s lives through our philanthropic arm, the Cotton On Foundation.  It is our shared belief that we can make a difference to lives of everyone we touch, from our backyard to the world.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide: