Location: Salary: $80-85K At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary As part of Chartwells Higher Education, we have partnered with LSU Health to open a BRAND NEW dining facility at the Health Sciences Center in Shreveport, LA. We are seeking a dynamic GENERAL MANAGER to lead the retail dining and catering for this exciting new adventure. You will be responsible for maintaining this FEE account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. Along side of your Executive Chef and Catering Manager, the leadership team will be responsible for promoting the professional growth and development of the entire food service operation. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations. Key Responsibilities: + Participates in employee meetings, reviews and training programs + Manages in compliance with Company established policies and procedures + Manages in compliance with local, state, and federal laws and regulations + Maintains food cost while ensuring quality standards + Establishes and maintains good rapport with staff, client and guest and other departments + Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling + Analyzes and creates trends for financial data + Manages purchasing and inventory controls + Plans menus in consultation with chefs + Is knowledgeable on HACCP controls along with proper storage and use of food Preferred Qualifications: + Bachelor’s degree is preferred, or equivalent professional experience + Eight to ten years upscale food service experience, including six years’ experience at the management level + Experience in personnel management including hiring, supervision, evaluation and succession planning + Proven track record to achieve company goals in compliance with company/client policies and procedures + Excellent leadership and organizational skills, and must possess attention to detail + Supervisory, scheduling, training and coaching skills + Effective problem solving and conflict management skills + Ability to multi-task as well as stay on task and concentrate with constant interruptions + Experience in food purchasing, food costs and inventory control + Ability to create budgets, flash reports, financial targets and forecasts + Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports + Must be knowledgeable on HACCP controls along with proper storage and use of food + Monitor compliance with health and fire regulations regarding food preparation and serving + Exceptional business etiquette and client relations + Manages time effectively and prioritizes tasks to meet deadlines + Strong catering experience required + Conformity to the highest standards of personal integrity and ethical behavior + Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint + ServSafe or Department of Health certification a plus GET EXCITED: LSU Health is educating and training the next generation of health care professionals and scientists who will continue the proud legacy of innovative and lifesaving healthcare and cutting-edge medical research. As one of only one hundred forty academic medical centers (AMC) in the nation, LSU Health Shreveport is a revered treasure in a community that fought decades for its creation. They are making an impact on medical education, research and the economy in our community and beyond. The primary mission of LSU Health Shreveport is to TEACH, HEAL and DISCOVER, in order to advance the well-being of the state, region, and beyond. LSUHS encompasses the Schools of Medicine, Graduate Studies, and Allied Health Professions in Shreveport. Living in Shreveport, Louisiana, offers a unique blend of Southern culture, charm, and a variety of activities. It's the third-largest city in Louisiana and sits on the Red River, making it a vital cultural and economic hub for the region. Shreveport has a rich cultural heritage, influenced by its French, African, and Native American roots. The city has a thriving arts scene, with museums, theaters, and music festivals. The Shreveport Regional Arts Council and venues like the Strand Theatre offer opportunities for entertainment and cultural engagement. The city also has a tight-knit community with Southern hospitality. People are known for being friendly, and there are plenty of social events, fairs, and festivals throughout the year, such as the Red River Revel Arts Festival, Mardi Gras celebrations, and the Shreveport-Bossier City holiday parade. Entertainment-wise, the casinos are a big draw, offering both gaming and live performances. Shreveport also boasts a variety of parks, outdoor recreation opportunities along the Red River, and sports teams like the Shreveport Mudbugs (hockey) and the Shreveport Mavericks (basketball). If you enjoy outdoor activities, Shreveport has several parks, including the large and beautiful Betty Virginia Park, and opportunities for hiking, biking, and fishing. The nearby Caddo Lake offers boating and nature excursions, while the Red River provides a scenic setting for walking, biking, and exploring. Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ChartwellsHED.pdf) for paid time off benefits information Req ID: 1381604 Chartwells Higher Education SARA C ST CLAIR [[req_classification]]