POSITION: General Manager DEPARTMENT: Administration REPORTS TO: Regional Vice President FLSA STATUS: Exempt, Salaried LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities Venue Management: + Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility. + Develops and implements facility goals in accordance with the management contract, the client’s objectives, Legends Global policy and good business practice. + Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of the operation in compliance with Legends Global policies and procedures. + Oversees development of annual operating calendar, activity schedules, dates and hours of operations, and projections for attendance and revenue. + Aggressively promotes the use of the facility to maximize its utilization and negotiates lease agreements that are in the best interests of the facility. + Directs the procurement of activities and events and negotiates contracts and agreements with industry organizers, agents, and associates in the best interest of the facility. + Directs the development of and sustains plans, programs, policies, and procedures that promote the highest level of employee engagement, safety and service, conduct, and performance. Such programs include, for example, employee training and development; quality reviews, community involvement, employee reward and recognition programs, committee assignments, etc. + Establishes and maintains effective working relationships with community and civic organizations, city personnel, media, tenants, employees and guests. + Ensures facility involvement with Convention and Visitors Bureau, as well as other appropriate destination marketing agencies. + Provides for control of day-to-day operations, ensuring efficient and effective implementation and coordination of plans, programs, and events. Conducts post-event operational and financial review and analysis. + Assures the coordination, implementation and administration of specific plans, programs and reporting for client/contract administrator and prescribed by Legends Global directives, to include; matters of training and development, quality assurance, energy efficiency, facility management (OSHA requirements), safety/emergency procedures, crowd control and crisis management procedures or other areas as needed. + Provides or coordinates timely and effective responses to requests received from internal and external organizations, agencies, departments and individuals; ensuring and maintaining the integrity of the facility and Legends Global in all forms of communication and personal contacts. + Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility. Budget Preparation & Reporting: + Prepares, implements and monitors a detailed program budget. Supervises cost accounting required of assigned events to including but not limited to facility rental, box office fees, house equipment rental, supplies and services purchased, event supervision, staffing and stagehands etc. + P repares and maintains required and necessary reports/records for the city and/or management firm and Legends Global. + Directs the development and execution of operating and marketing financial plans and documents, including operating revenue and expense budgets, wage and hour budgets, and capital expense plans and budgets. Staff Management: + Responsible for hiring, training, supervising, and evaluating direct reports and key management staff. + Conducts marketing, budgeting, and weekly staff meetings. + Determines and establishes organizational structure and personnel staffing requirements to best ensure the effective and efficient utilization of personnel talent. + Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits. + Special projects as requested by Legends Global. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience + BA/BS Degree (4-year) + Area of Study: Business, Public, Administration, or related field years of related work experience + 7-10 years of experience supervising management level and line level employees + 3-5 years of venue management experience + Preferred if applicants have Advanced degree + Proven track record of leadership abilities including but not limited to integrity, influence, and business ethics. + Proven track record of developing and managing budgets. + Experience in contract negotiation, business law, purchasing procedures, and supervising large number of staff. + Excellent communication and interpersonal skills and organizational ability. Ability to work with and maintain highly confidential information is required. + Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment. + Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description. + Ability to anticipate problems and implement immediate corrective action. + Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry. + Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning. + Considerable knowledge of safety regulations and other federal, state or local laws and regulations Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry. + Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management. + Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions. + Ability to manage a facility of same size and type. + Must be proficient with computers; MS Office programs such as Word, Excel (spreadsheets) and Outlook. + Ability to operate computer and other office productivity equipment/machinery continually throughout the day + Ability to move about the venue at times and remain in a stationary position for extended periods of time. Skills and Abilities + Ability to prioritize multiple projects and meet strict deadlines Ability to work under minimal supervision. + Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed. + Must have professional attitude and appearance. + Some travel required. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. Range: $230,000-$250,000 WORKING CONDITIONS Location: On Site in Minneapolis, MN PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.