We are seeking a dynamic and highly skilled General Manager V to lead our fully automated warehouse in Olathe, KS. In this customer-facing role, the ideal candidate will possess exceptional communication skills and the ability to confidently engage with both clients and internal teams. The General Manager will work closely with automation and IT departments, driving collaboration to optimize operations, while also partnering with external stakeholders to ensure seamless integration and exceptional service delivery. Provide strategic direction and operational support to meet the established goals for a large to mega sized warehouse which carries a broad scope of responsibilities and complexity. Operate facility while following all regulatory and company safety standards, policies, and procedures. **Job Title:** **General Manager (Automated Facility)** **Job Overview:** We are seeking an experienced and results-driven General Manager to lead and oversee daily operations at our facility. In this pivotal role, you will be responsible for driving the performance of the warehouse while ensuring exceptional service to both internal and external clients. You will lead a team, optimize processes, and collaborate across departments to meet company goals and exceed operational targets. **Key Responsibilities:** + **Leadership & Team Development:** Lead, recruit, mentor, and develop a high-performing team. Provide continuous feedback to ensure staff are motivated, productive, and aligned with organizational goals. + **Performance Management:** Achieve company performance targets, including key internal and external KPIs such as Labor to Revenue (LTR), truck turnaround times, and customer satisfaction metrics. + **Process Improvement:** Regularly evaluate warehouse operations, identify opportunities for improvement, and implement strategies to optimize efficiency and cost control. + **Sales Collaboration:** Work closely with the Sales Manager to support marketing and sales strategies, including prospecting, rate development, negotiations, and closing sales to secure new accounts. + **Customer Service Excellence:** Ensure the facility consistently delivers exceptional customer service. Build and maintain strong client relationships to enhance satisfaction and retention. + **Budget & Resource Management:** Oversee and manage budgets, capital expenditures, and the effective use of material handling equipment and warehouse space to meet corporate objectives. + **Safety & Compliance:** Drive initiatives to guarantee the safe receipt, storage, handling, and distribution of products while adhering to food quality standards and Lineage safety regulations. **Additional Responsibilities:** + Participate in leadership and strategic planning meetings to set company objectives and action plans. + Ensure continuous improvement initiatives are in place and evaluate effectiveness regularly. **Minimum Qualifications:** + **Education & Experience:** A Bachelor’s Degree or equivalent work experience is required. 8+ years of operations management experience in supply chain or a related field. + **Strategic & Operational Expertise:** Demonstrated ability to develop and implement strategies, manage budgets, and oversee operational performance improvements (e.g., Standard Operating Procedures (SOPs), workshops, etc.). + **Process Improvement Experience:** Proficiency in continuous improvement methodologies such as Six Sigma and/or LEAN, with a track record of successful application. + **Team Leadership:** Proven ability to manage, train, and develop staff, fostering a culture of growth and accountability. + **Technical Skills:** Strong computer skills, particularly with the Microsoft Office Suite. Experience working with Warehouse Management Systems (WMS) is a must. + **Communication Skills:** Excellent verbal and written communication skills, with the ability to effectively present information to both technical and non-technical stakeholders. + **Problem-Solving & Analytical Abilities:** Strong analytical skills with a capacity to make data-driven decisions in complex, ambiguous situations. + **Physical Requirements:** Ability to work in a variety of environments, including cold storage sites (down to -20°F/-25°C) or hot storage areas (up to 100°F/37°C), and be comfortable wearing personal protective equipment. Must be able to lift-up to 40 lbs./18 kg, with variations depending on the facility. Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year. More vacancies in the Netherlands (https://nl.indeed.com/cmp/Lineage-055976f9?from=mobviewjob&tk=1hs858ajlmnao847&fromjk=e757d669ba21113f&attributionid=mobvjcmp) Not sure which role is right for you? Let us do the work! Share your contact information and a resume or CV. A member of our recruiting team will reach out to you to explore roles we think could be a good match. At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain. If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (https://www.lineagelogistics.com/contact-us) At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.