ABOUT US 

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com. 

 

SUMMARY 

 The Technician I is mainly responsible for assisting other technicians, performing maintenance, routine and on-demand services on grounds and non-technical facility components (i.e. walls, floors, etc.). The Technician I is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

 

 

 

KEY DUTIES & RESPONSIBILITIES  

Maintenance

Performs work in accordance to established processes and practices. Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection. Performs regular facility and facility non-technical component monitoring and inspection. Provides observations about facility, grounds and non-technical component conditions and deficiencies, and provides suggestions for enhancements and repair. Monitors assigned facility by conducting facility walkthroughs, grounds, facility non-technical component monitoring and inspection Responds to routine service requests and performs preventative and corrective maintenance. Operates facility mechanical, electrical and other systems. Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements. Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

 

Client Relations

Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

 

Administration

Records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements. Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required. Participates in and assists with facility-related projects. Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements. Maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis.

 

Other duties as assigned

 

KNOWLEDGE & SKILLS 

High School Diploma or equivalent Up to 1 year of facility operations and maintenance work experience  Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance  Ability to maintain facility groups and non-technical facility component  Ability to provide observation about facility conditions and deficiencies, and to provide suggestions for enhancements  Ability to research, learn and gain greater proficiency in applying the following on-the-job—fire, life, safety and building codes and standards  Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner  Strong client-service orientation along with a high sense of urgency  Effective communication skills for the purpose of data relay, exchange, feedback, and clarification  Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise Must be willing to wear personal protective equipment. Must meet enhanced security clearance requirements

Licenses and/or Professional Accreditation

Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license

 

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.