Summary Handle multiple applications, systems, network, and/or telecommunications activities. Manage information systems throughout the organization. May include programming, analysis, networking, data processing, and/or administration responsibilities. Resolve technical problems. Research and recommend technology. Coordinate information system priorities. Perform other duties as assigned. Responsibilities + Provides advanced technical assistance to computer system users. + Solves complex problems dealing with a variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. + Maintains current and advanced knowledge of hospital information systems, software, networks and telecommunications technologies. + Uses advanced tools, advanced knowledge and advanced experience to analyze, diagnose and resolve problems. + Acts as knowledge author by composing new support documentation and evaluating and maintaining existing support documentation. + Provides leadership and direction to junior information systems staff. + Completes assigned goals. Requirements, Preferences and Experience Experience Preferred: 9 or more years experience. Minimum: Minimum of 6 years experience or equivalent combination or education and experience. Licensure, Registration, Certification Minimum: DRIVER'S LICENSE (CURRENT) About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: + Competitive salaries + Paid vacation/time off + Continuing education opportunities + Generous retirement plan + Health insurance, including dental and vision + Sick leave + Service awards + Free parking + Short-term disability + Life insurance + Health care and dependent care spending accounts + Education assistance/continuing education + Employee referral program Job Summary: Position: 3064 - Generalist-Information Technology Systems Operations Senior Facility: BMH - Desoto Hospital Department: HS IS Operational Svc Metro Corporate Category: Information Systems Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:Southaven Located in the Memphis metro area REQNUMBER: 26755