**Job Description :** About us With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. We are seeking a dynamic and experienced Travel Retail Manager to join our team, with a specific focus on the Duty Free channel in Brazil and direct report to the Head of Sales Key Account. This role will be responsible for managing and expanding our presence in Duty Free environment, ensuring compliance with international trade regulations, and driving sales growth that aligns with the channel strategy. **Key Responsibilities** **Channel Management:** + Oversee all aspects of the Duty Free channel within Travel Retail in Brazil. + Develop the channel and the category growth strategy in partnership with key stakeholders, focusing on the main roles of the channel, and lead its implementation and alignment with the client. + Build and develop JBPs with key partners to drive sustainable growth: monitor results, review goals and objectives, ensure commercial alignment, etc. + Manage stock levels to maintain optimal inventory without exceeding the maximum cover of 5 months at brand level. + Plan and execute training programs for teams involved in the Duty Free channel. + Coordinate with the Innovation team on the pipeline of new products, ensuring alignment with Global Travel and exclusive products available for the channel. **Sales & Marketing:** + Drive sales growth through effective promotional activities and brand building activations, ensuring that the brand is well positioned and well-aligned with global terms. + Collaborate with marketing teams to develop tailored campaigns that resonate with international travelers. + Monitor sales performance and adjust strategies as needed to meet targets. **Customer Relations:** + Build strong relationships with the retailer and conduct regular visits to major stores across Brazil. + Provide exceptional customer service by addressing queries and resolving issues promptly. **Financial and Value Chain Management:** + Construct and monitor P&L statements for the Duty Free channel. + Track Days on Hand (DOH), interacting externally for quick solutions and adjustments. + Regularly update the Value Chain for the channel considering market movements related to pricing. + Monitor FX rates to ensure price perception is maintained while achieving savings compared to the local market. **Qualifications** + Bachelor’s degree in Business Administration, Marketing, or a related field. + Minimum of 2 years’ experience in travel retail. + Excellent communication, negotiation, relationship-building skills. + Ability to analyze market trends and adapt strategies accordingly. + Proficiency in English and intermediary Spanish. Diageo is committed to fostering an inclusive workplace where all employees feel valued and respected. We encourage applications from diverse backgrounds including but not limited to race, gender identity/expression/orientation/ability status/national origin/religion/ethnicity/sexual orientation/veteran status/disability status/other protected categories under applicable law(s). Flexible Working Statement: Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one. **Worker Type :** Regular **Primary Location:** Sao Paulo **Additional Locations :** Rio de Janeiro DC **Job Posting Start Date :** 2025-03-17 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)