**Job Description** **Remoto:** Você irá trabalhar visitando concessionárias na região de Recife - PE **Papel:** A General Motors está em busca de um Gerente de Pós-Vendas dinâmico e experiente para liderar as operações de pós-vendas em nosso segmento de concessionários no estado de Pernambuco. Este profissional será responsável por assegurar a excelência no atendimento ao cliente, otimizar processos de serviços e garantir a satisfação dos concessionários, contribuindo para os resultados gerais da empresa. **O que você irá fazer (responsabilidades)** + Desenvolver e implementar estratégias de pós-vendas que promovam a satisfação e fidelização dos clientes nos concessionários. + Treinar e capacitar equipes de pós-vendas nas concessionárias para garantir um atendimento superior. + Monitorar e analisar indicadores de desempenho (KPIs) de pós-vendas, propondo melhorias contínuas. + Servir como ponto de contato principal entre a General Motors e os concessionários, facilitando a comunicação e a resolução de problemas. + Coordenar campanhas promocionais e iniciativas de vendas que incentivem a participação dos concessionários. \#LI-LL1 **Additional Job Description** **Suas Competências e Habilidades (Qualificações Necessárias)** + Ensino superior completo + Experiência de campo + Experiência prévia em gestão de pós-vendas ou atendimento ao cliente, preferencialmente no setor automotivo. + Habilidade em liderança e desenvolvimento de equipes. + Excelentes habilidades de comunicação e relacionamento interpessoal. + Disponibilidade para viagens dentro do estado e capacidade de trabalhar em um ambiente dinâmico. + Disponibilidade para residir em Recife - PE **O que pode lhe dar uma vantagem competitiva (Qualificações de preferência):** + Inglês intermediário \#LI-LL1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (https://search-careers.gm.com/en/working-at-gm/)** **Our Culture** **How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)** Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.