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Responsible for the effective delivery of business change management activities across projects and initiatives. Ensure the desired business outcomes are achieved and that the relevant stakeholders are ready and prepared for the change. Drive the change management process through support of analysts and shared service staff. Manage the development of business and customer impact assessments, stakeholder analysis, business transition plans, business readiness, and/or communication plans. Ensure effective communication and implementation strategies. Liaise with support functions in HR or corporate communications to help support an overall project initiative. Oversee the definition of training needs and delivery plans of various initiatives and lead the initiative involving company training specialists. Identify and develop risk mitigation and create resolution recommendations related to the delivery of the change program.

Definición del Alcance del Proyecto

Planifica y lidera la realización de diferentes actividades de recopilación de información, análisis y consulta de las partes interesadas, y especifica, negocia y acuerda los resultados del proyecto.