Job title:  German Customer Service Representative
Work Location: BGC and WFH
Experience: 6 months – 3 years
Education Qualification: High School Diploma
No of openings:  1

Roles and Responsibilities:

Handle customer queries/issues through voice and/or non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction. Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions. Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.

Required Skills & Desired Skills:

Should have completed at least 2 years of college, a 2-year vocational course, or a 4-year degree course. Willing to work in BGC Taguig City and the ability to work remotely. Flexibility to work German business hours and be available during weekends and holidays as per business needs. N1 or native At least 6 months of professional customer support experience (German language) Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Do you have valid working visa for Philippines?(Required)YesNoAre you flexible working in shifts?(Required)YesNoHow soon can you start?(Required)Within 30 days30-60 days60-90 daysWhat is the total number of experience that you have as German bilingual CSR?(Required)0-2 years2-4 yearsAbove 4 yearsCurrent location(Required) Attach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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