Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Arcadis seeks to fill the Global Account Lead (GAL) position for the MSD/Merck. The GAL for this Key Global Client in the Industrial Market Sector will lead a diverse, energized, and focused team aligned around the client’s current organization, our existing business engagements, and the pursuit of high-value growth opportunities. 

This global role can be based across any GBA country where Arcadis has a registered legal entity. The GAL will report to the Global Market Sector Director. Working under the direction of the global market sector and Business Area leadership, the GAL, will be responsible for developing and implementing the account strategy; driving profitability and growth; and leading the account team in pursuing and delivering diversified services across all four Arcadis Business Areas.

Reports to the Global Market Sector Director.

Role accountabilities:

Advancing long-term, sustainable, profitable growth for the Global Account. Development of client account strategy aligned with market sector strategy through annual and multi-year planning. Collaboration with MSL, Solutions, and Operations teams to prepare Digital Account Plans to translate strategy and sector heat maps into concrete objectives, actions, and outcomes. Communication of account strategy and updates to the strategy to the account team. Understanding client business objectives and industry trends, as well as competitor market intelligence. Promoting and maintaining an accurate and updated pipeline of new opportunities. Delivery of profitable projects through best practices working closely with delivery teams to deliver scopes on time, on budget, and with excellent quality, and resolve issues/ challenges.  Engagement of the Arcadis Way and (G)BA pursuit process. Developing/expanding a network of relationships across the client’s global organization, locations, and geographies, to create inspired partnerships and exceptional experiences, and establish Arcadis as a trusted partner to enable Arcadis to have maximum impact. Development of key account metrics and goals aligned with the client’s priorities to drive performance and demonstrate sustainable value to the client and the client’s customers. Fostering a positive account team culture built on growth and accountability; working with and mentoring project teams to facilitate team success; and achieving high performance, growth, and personal/ professional development.

Key Shared Accountabilities: 

Engagement in disciplined GNG assessments, qualifies leads that are aligned with our ability to win, and key business and risk objectives. Collaboration with (G)BA Solutions and (G)BA Operations teams to develop differentiated service and value propositions for account and pursuit strategies. Recruiting, developing, and managing employees; coaching and mentoring to achieve high performance, growth, and personal development. Coordinating thought leadership activities through multiple channels to bring value to Arcadis and our clients (white papers, blogs, conferences, webinars. and events).

Qualifications & Experience:

Required Qualifications:

Degree-qualified in a relevant industry discipline, demonstrating significant experience leading client development and sales for the key account(s) as an account leader or program manager for an engineering consultancy or professional services firm.  Experience working internationally with clients, collaborating with internal and external stakeholders, and driving diversification and growth of key accounts.

Preferred Qualifications: 

Understand Arcadis’ core Value Propositions and the diverse range of services/solutions Arcadis offers to the market, and how to sell and deliver these services/solutions across multiple business areas. Embrace digital tools and standard Arcadis Delivery (e.g., Global Excellence Center) approaches to streamline and improve the delivery of services. Visible health & safety stewardship. Experience pursuing and delivering projects with clients in the Industrial Manufacturing Sector.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.