General Information Req # WD00073466 Career area: Sales Support Country/Region: Slovakia State: Bratislavský kraj City: Bratislava Date: Thursday, October 31, 2024 Working time: Full-time Additional Locations:  * Slovakia Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

About the Global Account Segment:
Our Global Account segment encompasses key industry players, They receive dedicated support through specialized account teams and additional global resources to ensure consistent customer coverage and satisfaction.

As the Sales Operations Support (SOS) Associate you will work in cooperation with the GA Inside Sales team. You will be responsible for the communication with the Inside Sales Rep and Global Project Manager, documenting and tracking all activities to closure.  You will act as the single point of contact for global operational back-end knowledge and execution but will work with the SOS Specialists to execute daily tasks as needed. In addition, the role will require to work closely and coordinate activities with related teams such as BTIT, Product and Pricing to assure appropriate coverage and support aiming to contribute to customer satisfaction.

Your Responsibilities:

E2E ownership for all back-end operational matters of the assigned team  in one of Lenovo business groups (Intelligent Devices, Infrastructure Solutions, Moto)Identify & implement process improvements to increase efficiency & effectiveness. Help develop top quality procedures and control check points to proactively find errors and gaps.Customers catalog creation and delivery using Lenovo’s internal systems, as well as, maintaining catalog quality and improvement to ensure excellent customer service and customer experience.Provide advice to the business based on specialized knowledge and technical capabilitiesCreate WW and local country versions of products for transitions, Non-Standard OfferingsCreate and renew Multi Country and Regional quotations

As the right candidate, you will have :

3+ year of experience in similar companies/position German & English language spoken & writtenPC Industry/IT Hardware sales/sales support knowledge (preferred)Project Management skills are an advantageAdvanced knowledge of Excelmin. Bachelor’s Degree (in progress/finalized)
We will offer you:A multitude of professional and personal opportunities An open and stimulating environment within one of the most forwarding thinking IT companies Flat structures and fast decision-making processes An international organization with a high focus on all types of Diversity in the team 3 sick days per year Additional vacation days 100% sick leave compensation up to 2 months per year A broad selection of soft / hard skills trainings and individual mentoring Employer contribution to the Third Pillar Pension System  Life & life events insurance, fully covered by company  Monthly salary from 1800 EUR, depending on experience + variable part 12% of your annual earnings.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations:  * Slovakia * Slovakia