Let’s talk about the team

ResMed's Global Creative team functions as a full-service in-house agency that drives growth for the business. We deliver world-class, award-winning storytelling and creative solutions that build awareness around, and demand for, ResMed's offerings. We are assembling a team of top talent to build an in-house model that supports global-to-local campaign execution through a geographically distributed team enabled by emerging technologies and "follow the sun" operations. Our transformation journey is being driven by thoughtful, highly collaborative talent intent on applying design to achieving business objectives.

We’re looking for a Global Agency Relations Lead to oversee our global creative agency partnerships including working closely with Procurement through contract and onboarding of new agencies, curating our roster of preferred and specialty agency partners, guiding work to the appropriate agencies, facilitating successful briefing, serving as a liaison between ResMed and agency partners to resolve any challenge around ways of working, training agency partners on our processes and standards and conducing quarterly business reviews as appropriate. Your deep knowledge contractual standards around all types of marketing and creative agency engagements and insight into the global agency landscape will be vital to success in this role.

This is a remote-first role reporting to a leader based in the eastern (EST) US time zone. We are prioritizing applicants from North America or Dublin, Ireland for this position.

Let’s talk about the role

Partner with ResMed’s Global Supplier Alliance (GSA) team to establish and maintain a roster of all creative agency partners across the enterprise.Evaluate agency partnerships and recommend optimization to enable efficiencies and cost savings where possible.Shepherd new agency partners through procurement process per established processes.Facilitate agency onboarding and ongoing training/awareness around relevant standards and ways of working including brand guidelines, DAM requirements, Legal and Regulatory review process, document control, transcreation/localization, etc.Partner with peers within the Global Creative team and adjacent teams to identify and evaluate “right fit” agency partners for outsourcing work and manage engagements as needed.Assist internal stakeholders with funneling creative requests to the appropriate creative team (e.g. in house creative or agency partner) and aid in briefing process to ensure best possible outcome(s) in aligning creative solutions with business objectives.Aid ResMed stakeholders in evaluating proposals and SOWs against briefs when needed.Ensure Global Creative is engaged to review creative work at appropriate check points.Liaise between agency partners and ResMed stakeholders, as needed, to resolve barriers to success for both parties.Create and implement quarterly business review (QBR) or other processes to enable strong partnerships and continual improvement across all agency relationships.Support and enable hybrid or shared project delivery when in-house creative team and agency partner(s) are working collaboratively on programs.Enable collaboration between agency partners and other Marketing teams (e.g. Marketing Operations, Brand, Corporate Communications) to ensure successful measurement and execution of campaigns/programs.Preparing quarterly and/or semi-annual reporting on agency spend and support metrics as needed.

Let’s talk about you

BS/BA degree or equivalent years of work experience5+ years of relevant experience within marketing, advertising and/or creative – prior experience in agency relations role preferredEvidence of experience working with Procurement teams and processes and knowledge of contract negotiation (specifically with creative and marketing work engagements and agencies)Prior agency/supplier management experience

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package:  comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. 

This role is eligible to receive an annual cash bonus payment based on company, business unit, and/or individual performance. 

Base Pay Range for this position: 

$146,000- $182,000

  

For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills. 

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!