The Global Business Process Manager (BPM) drives operational efficiency and cost optimization across the commercial processes. The BPM will work with regional and global Marketing and Commercial Excellence teams and the CCO and lead major change initiatives to optimize the Commercial processes and supporting technologies. 

The Global Business Process Manager will be accountable for: 

Process and program management: collaborate with the Commercial function to develop, standardize, and continually improve commercial business processes and technology adoption through continuous improvement projects to achieve consistency, efficiency, and compliance. 

Technology selection and optimization: optimize the implementation and use of Salesforce and related CRM platforms to enhance customer engagement, sales performance, and marketing effectiveness. 

Adoption: establish and enforce a governance framework to define, track, and improve the adoption of business processes within the Commercial domain.