Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

The CDD Delivery Associate will play a pivotal role in enhancing the efficiency and effectiveness of the customer due diligence processes. You will be responsible for identifying opportunities for improvement, implementing innovative solutions and driving operational excellence within our team.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Business Enablement Worldpayers are the engine that propels us forward. Their curiosity and openness to new ideas feed our strategic direction and ultimately make our vision a reality.

What you’ll own

Business Transformation and Continuous Improvement:

Conduct in-depth analysis of existing due diligence processes to identify inefficiencies and areas of improvement in line with the overall company’s strategic objectives.Develop and implement strategies to streamline workflows and reduce approval times.Collaborate with cross-functional teams to identify process improvements, boost productivity, drive cost-effectiveness, and enhance the customer experience.Complete continuous monitoring of systems and processes to reduce customer friction and increase operational efficiency.

Systems and Controls:

Perform sample testing of systems and controls ensuring rulesets adjusted where required across all CDD systems to ensure regulatory requirements are met, operational efficiency is maintained and to detect, prevent and deter financial crime.Report emerging issues or concerns with the ability to manage issues from identification to resolution.Support the resolution of issues arising from internal and external audits and/or independent reviews, to ensure remediation timeframes are met.

Change Management:

Support the delivery and adoption of change including but not limited to business case development, impact analysis, reporting of success measures and continuous improvement.Ensure regulatory change is implemented in a timely manner whilst ensuring effective processes for CDD Operations teams.

Where you’ll own it

Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.

What you bring

Essential

Minimum of 5 years’ experience in a change or delivery role with a strong focus on customer due diligence.A demonstrable understanding of legal/regulatory requirements pertaining to CDD.A strategic thinker with the ability to identify, mitigate and communicate risks and issues identified that have the potential to impact the organisation and the overall customer experience.Ability to build a positive culture of continuous improvement and learning, encouraging professional development opportunities and knowledge sharing initiatives.Ability to maintain strong relationships with stakeholders at all levels of the organisation, ensuring effective communication and alignment.Highly analytical and strong problem-solving skills, with the ability to interpret complex data and make informed decisions.Experience working in compliance technology implementation and testing.

Desirable

Experience in payment services.Relevant professional qualifications e.g. Diploma in AML or Financial Crime, CAMs certification.Experience using tools such as Orbis, Actimize, Salesforce.

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

A competitive salary and benefits.Time to support charities and give back to your community.Parental leave policy.Global recognition platform.Virgin Pulse access.Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Privacy Statement

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Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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