Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. 

More than 20,000 professionals in a network of 9,500 points of sale are present in 26 countries worldwide, empowering people to rediscover all the emotions of sound every day!

In Amplifon we believe people are the most important component of our success. Working with us gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you’ll find all the support, tools, and opportunities you need to grow, and your colleagues will be there to motivate and inspire you every step of the way. 

In our journey towards the empowerment of people, Amplifon has been awarded “Top Employer 2024” in the whole Europe region, the United States, and New Zealand by Top Employers Institute. Additionally, we are proud to be the first Italian multinational to be globally certified among the Global “Leading Employers” 2024. This recognition spans every geographical area (Europe, the Americas, and Asia Pacific) and all 26 countries where we operate.

 

What are we looking for:

We are currently looking for  a Global Customer offering Manager

Reporting to the Global Customer Offering, Pricing and Revenue Management Associate Director, the candidate will be part of a new global team, aiming at evolving Amplifon offering and pricing strategy driving transformational projects impacting and maximizing performance. 

Main Responsibilities: 

Collaborating with cross-functional teams, the candidate will be responsible for: 

Leading cross functions project team to design, deliver, test and successfully roll-out the offering projects (e.g. new financing platform, new offering architecture, design and rollout new services program) Deep understanding of market-by-market business peculiarities and needs for best compromise between global strategy standardization and local customization Ensure project monitoring and coordination, anticipating and communicating the project status and risks to the key stakeholders Gather and formalize business requirements partnering with Marketing and IT teams Anticipating and managing project risks  Ensure timely and accurate go-to-market  Sizing revenues impact and ensuring performance KPIs monitoring and follow up both during pilot and rollout phases Keep a constant focus on stakeholders/system integrators/technological partners' needs  

Candidate Profile:

6+ years of Project Management experience in international transformation projects, gained in consulting or in a well-structured company The candidate must have managed projects related to complex Offering services and must be familiar with Pricing topics Previous experience in Pricing, Revenue Management, RGM, Product and Servies design and development or processes improvement Excellent data analysis, reporting and project management skills Strong data driven approach to decision making and complex problem solving, combined with business sense and commercial awareness Understanding or experience of Salesforce as a plus Ability to manage multiple projects simultaneously in a fast-paced and dynamic environment. Passionate, with high ambition to value first-class delivery Excellent communication and negotiation skills with strong entrepreneurial attitude  Fluency in English Willingness to travel in EMEA

 

Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer a hybryd working policy, allowing employees to work 9 days/month remotely.

 

Workplace: Via Ripamonti 133, 20141, Milan (Italy)