Summary:

The Global Data Management Specialist performs a variety of administrative Expense and Data Management roles for our international client accounts while engaging with clients, internal partners and 3rd party vendors in order to successfully meet contractual commitments. This role necessitates proficiency in a foreign language.

 

Responsibilities:

 

Effectively prioritize and multitask to meet internal and external deadlines Read and interpret utility bills for accurate data entry Research and resolve client account discrepancies Create and maintain data within company systems Communicate with internal and external clients via phone and email in a timely manner Analyze daily data using a firm understanding of client industry, weather related usage patterns, market related changes and our internal audit process to identify and resolve unusual billing patterns and discrepancies Effectively coordinate and negotiate with utility personnel as needed Understand all reporting capabilities Translate bills from native language to English Identify and recommend process improvements Meet individual and team goals Backup team members to achieve team goals as needed Effectively interact with all levels of internal and external personnel Perform other job duties as assigned 

Education:

Requires a high school diploma or equivalent

Requirements:

Requires fluent bilingual verbal and written skills in English and another language

Skills/Abilities:

Demonstrated excellent oral, written, and interpersonal communication skills Ability to effectively communicate and adapt to audience Independently solve problems in alignment with company guidelines and priorities Strong computer skills, including MS Office and Internet · Ability to represent the company professionally both in person and through communication Ability to manage multiple priorities and activities for clients Must be a team player, detail oriented, dependable and adaptable Must be flexible with schedule and available for overtime work as needed Must be able to adapt to change easily

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

 

The pay range for this role is: $17.45-$26.17

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off. ENGIE complies with all federal, state, and local minimum wage laws.