*Work Setup: *Hybrid * Location: *Makati, Metro Manila, Philippines * Summary:* The *Global Deduction Team Lead* will be the main contact for reporting and troubleshooting, assisting Deduction Analysts team with questions and challenges, represent the Deduction team in collaboration meetings. The *Global Deduction Team Lead* will also manage High Profile accounts with prompt, accurate, and timely resolution of deductions that directly affect The Hershey Company’s investment in receivable assets. He/She will work closely with Sales, Brokers, Finance Managers, Customer Service, Disbursements, Global Partners, Internal and External Auditors, Third-party auditors, as well as Customers through their Buyers, Suppliers, Category Managers, Accounts Payable, Controllers. * Major Duties/Responsibilities:* * _Prepare and Manage Process Documents_ (5%)* Provide end-to-end process flow documents with clear, concise, organized steps, noting exceptions and control points. _ *Researching Deductions & Resolving Deductions*_* (40%)* Analysis, authorization, and clearance of all customer deduction types. Deduction analysis requires a deep understanding of the Key Customer account and programs, as well as systems/applications (High Radius, SAP, CFIN, etc.) to determine validity. Communication at all levels within the organization is essential. Authorized deductions are cleared, and unauthorized deductions are coded and processed in alignment with internal guidance. Adherence to a strong system of internal controls is critical. * _Mentor & Training_ (15%)* Lead by example, share knowledge, skills, and experiences to develop team members. Provide direction and act as a guide and leader encouraging collaboration. _ *Special Projects/Requests*_* (20%)* Analyzing deduction activities, troubleshooting issues, continuous process improvement projects and any other special projects necessary to improve the design and efficiency of the deduction processing. _ *Reporting, Troubleshooting & Collaborating*_* (20%)* Provide reports throughout the month as well as consistent mid-month and EOM reporting for management and team. * Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: * * Must have a strong understanding of all company policies and procedures * Adhere to strong internal controls * Analytical with strong attention to detail * Think outside the box while making sound decisions * Advance skills to run queries and ability to manage and work proficiently with large sets of data * Reasoning Ability * Strong verbal and written interpersonal skills, with demonstrated ability to work with and communicate at all levels * Knowledge of product lines, promotions, price schedules, sales hierarchy, etc. * Experience with SAP PRD, High Radius * IRI Sales Flash * Microsoft Office including SharePoint, Outlook, Excel, and PowerPoint * Minimum Education and Experience Requirements* * Education: */Bachelor’s degree required, in Accounting, Finance, Business Administration or its equivalent/ * Experience:* * Must have at least 5* years* of accounts receivable, deductions or equivalent experience. * Microsoft Office package proficiency is required; High Radius, SAP and CFIN experience a plus #LI-AG1