Who are we looking for?

We are seeking an individual ready to take responsibility for leading and implementing the Global Delivery Simplification Transformation initiatives. You will collaborate with Operations and Technology teams to ensure the core pillars of the program are fully adopted and operational requirements are clear, tested and support execution of the strategic goals.  

The job can be performed from Kraków office (CBK or BIG) or Gdańsk office (TTG).

Your new role

As a Global Delivery Simplification Senior Manager, Vice President you will:

Gather business requirements for manual activities and drive automation

Lead adoption of new technologies and systems; Identify and implement automation

Work with internal stakeholders to analyze the needs and align product roadmap to strategic goals; Create the product roadmap and drive to execution

Support creation and monitor strategic objectives in line with corporate goals and support execution of annual program Objectives and Key results

Assess value, develops cases, and prioritizes stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy

Drive the design and implementation of new operating model for specific operational processes Develop and implement relevant operating model changes in order to pivot the Operations organization towards digitization and enhanced client experience

Work closely with product management, senior management, and partners in order to create a product that fits the company portfolio

Continuously assess and propose opportunities to enhance strategic processes and controls improvement, and provide recommendations to business on design and application of key controls, procedures and best practices

Promote continuous improvement and cultivating a robust service and control environment

Develop and maintain strong relationships with key stakeholders, Program and Global Leads

Support systems to Manage staffing levels, organizational design, employee welfare, engagement, training, career planning and diversity objectives

What we value

These skills will help you succeed in this role

Superior presentation, communication and interpersonal skillsDemonstrated ability to direct, influence and coach leaders to achieve program outcomes.A patient, customer-centric and proactive mindset. Ability to develop and maintain effective relationships with leaders at all levels in the business. Ability to manage and support other project staff in an effective and constructive manner.Time management skills with experience in working to tight project deadlines.Ability to understand user requirements and desired business outcomes. Ability to utilize quantitative and qualitative data to interpret reports. Expertise in the use of Microsoft Applications – specifically Excel, Word and PowerPointStrong problem-solving skills and an ability to work independently and within a team.

​Education & Preferred Qualifications. 

Bachelor’s Degree (Business, IT or management disciplines)7 years of experience in an operational environment within a banking/insurance/financial services organization: preferably operations and transformation as a minimumExperience on large scale operations transformation initiatives and supporting target state operating modelsStrong work-ethic with ability to multi-task in a fast-paced environment under tight deadlines

We offer

Permanent contract of employment from day one

Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)

Gold medical package for employees and their families (partner and children)

Premium life insurance package and private pension plan

Employee savings plan

Company car or car allowance

Multisport Card

Wide range of soft skills training, technical workshops, language classes and development programs

Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice

Variety of well-being program

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

 

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