Purpose of Role:

The Offboarding function at State Street is the internal function dedicated to ensuring a smooth and consistent Offboarding experience for employees who have resigned from the organization.

Each individual will be assigned a country or group of countries (depending on the size of the State Street operation in each location).

Responsibilities:

Support all Offboarding administration for employees that have resigned from State Street ensuring completion and accuracy of all tasks

Create Task Submission Forms to manage your case load and ensure that all actions are completed as required

Track each employee through the end-to-end Offboarding lifecycle and ensure all support functions are completing their required tasks accurately and timely

Produce relieving letters accurately and efficiently

Run daily report from Workday to support required processes

Pull together required reports and send to support functions to drive steps of the Offboarding process

Effectively manage risk in ensuring that all critical tasks are completed prior to an employee’s last working day

Provide guidance and query management to employees and managers throughout the Offboarding process

Troubleshoot challenges through the end-to-end process and ensure the technology is accurately reflecting cases statuses

Identify any challenges or delays in the process and highlight these to management

Additional Responsibilities:

•Prepare and distribute standard and ad hoc reports within specified guidelines

•Develop and maintain good working relationships with employees, managers and key stakeholders in the Offboarding process (IT, Global Security, GHR, Finance, Facilities)

•Coordinate effective and timely flow of critical information to all relevant parties and follow up on administrative details within or across divisions.

•Gain an understanding of process flows risk and downstream impact

•Handles confidential and sensitive information

Specific Qualifications / Skills:

- Strong communication and interpersonal skills

- Strong time management and organizational skills 

- Detail-oriented

- Fluent English language skills.

- Ability to multitask in a fast-paced environment

- Ability to exercise diplomacy and discretion

- Strong customer service skills

- Proficiency with MS Office Applications

- Experience of a busy and demanding environment

Level Of Education: Degree level education (preferred)

Previous Level of Experience: - Previous administration experience in a Human Resources environment preferable

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