JPMorgan Payments, a business unit within Commercial & Investment Banking, is the world’s largest payment network. We provide liquidity, cash management, payment solutions, escrow, and merchant services to corporate clients, financial institutions, and governments. As the payments landscape evolves, the Payments Controls Organization is transforming its strategic operating model to integrate product, operations, and technology controls.

Job Summary: As a Global Escrow Control Manager - Vice President, you will partner with the Escrow business to assess and mitigate operational risks for existing and new products. You will manage the global control environment for the Escrow product, engage with 2nd and 3rd lines of defense, and participate in regulatory engagements. This role offers the opportunity to contribute to the implementation of the Payments end-to-end target operating model for Liquidity & Account Solutions.

Job Responsibilities:

Oversee and control all aspects impacting Escrow products, including operational and technology controls. Lead the end-to-end system of controls to mitigate risk through engagement, reviews, and analysis. Identify and manage risks to the delivery of target operating model strategies. Establish governance systems to manage and monitor risk. Engage with control colleagues across the firm and act as backup for Control Manager covering Account Solutions. Execute business control priorities and strategy, driving the control agenda. Review and analyze program-related data to identify operational risks. Drive the CORE strategy and uplift controls globally. Coordinate and engage in Regulatory Exams and Audits. Support the monthly controls governance agenda and prepare executive reporting.

Required Qualifications, Skills, and Capabilities:

Bachelor’s degree or equivalent experience. Strong business acumen and knowledge of regulations impacting the business. Excellent written and verbal communication skills. Ability to work autonomously and manage competing priorities. Strong process/design analysis and problem-solving skills. Ability to understand root causes and develop sustainable solutions. Change management and decision-making skills.

Preferred Qualifications, Skills, and Capabilities:

7+ years of experience in controls, audit, quality assurance, risk management, compliance, or product management. Experience in Escrow Product or Operations/Middle Office activities. Proficient knowledge of control and risk management concepts. Proficiency in Microsoft Office Suite. Experience in Liquidity Solutions, Account Solutions, Cash Management, and related products.