Company Description

Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 21,700 people operating across 30 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. With corporate headquarters in Dublin, Ireland, we are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group.

Job Description

Role Summary:

You will be an important member of the KL-based finance team with a global remit within Global Finance. Your role involves supporting end-to-end processes of assigned accounts, focusing on efficiency. You will apply deep process expertise to develop, maintain, and improve processes, while also supporting us in enhancing quality through performance evaluation and continuous improvement efforts.

 

What You'll Do:

Drive EmPower Adoption: Lead the delivery and adoption of EmPower - Continuous Process Improvement within global and regional Finance Service Centres, collaborating closely with Global and Regional Finance EmPower Leads.Governance and Control: Ensure governance and control over Finance Process Excellence requests, including monitoring, tracking, status reporting, progress, benefits delivered, and other measurements. Manage the Global Finance Process Excellence pipeline.Review and Initiate Improvements: Review all Global Finance Process Excellence requests, initiate EmPower workshops and projects to improve processes before further automation, determine the most appropriate automation solutions (Oracle CR, RPA...), and route requests to relevant teams for delivery. Maintain oversight on status and progress across development teams.Provide Coaching: Offer coaching and support for finance and,, non-finance individuals to complete Lean Six Sigma Yellow/Green/Black Belt certification following initial training.Lead Improvement Sessions: Lead/support EmPower coaches in conducting bubble-up sessions, workshops, and Kaizen/Lean Six Sigma projects to identify, and deliver finance process improvements.Coordinate Cross-Functionally: Work cross-functionally and with GDC EmPower resources to ensure full consideration of end-to-end processes where parts are performed outside of finance.Engage with Finance Teams: Engage with different finance teams, participate in team huddles and problem-solving sessions to understand requirements, identify opportunities for EmPower process improvements, and promote bubble-up sessions and workshops.Collaborate with Automation Team: Work with the Automation team to provide the best solution plan based on process improvement and value analysis.Support Global Projects: Lead or support Global Finance projects to ensure optimization, standardization, efficiency, and productivity.Update Training Materials: Coordinate with GDC EmPower resources to ensure understanding and standardization of EmPower training materials, terminology, methodology, and approach.Promote EmPower Culture: Advocate and promote the EmPower culture across all finance teams, encouraging employee-led change and the use of EmPower tools to improve and increase employee enablement.

Qualifications

More About You:

 

Lean Six Sigma Green Certified or Black Belt certified / practitionerAt least 5 years' experience and track record in continuous improvementExperience / strength in stakeholder management – engaging with multifunctional stakeholders at all levels.Experience with RPA/automation tools and/or good understanding of guidelines and limitationsExperience in change management including governance, controls and compliance and communicationExperience in use of data analytics and interpretation to identify, measure and priorities process improvement opportunities

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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