Salt Lake City, USA
4 days ago
Global Fraud & Risk Analyst - Rules

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

We are responsible for staying current on new risk trends and strategies by analyzing reports, engaging with global teams to identify potential issues, and conducting ad hoc statistical analysis. You will lead and manage change for the team, including developing and driving effective change plans while balancing execution and efficiency with risk mitigation. This individual will be a go-to person for any technical queries and be an excellent communicator with a can-do attitude.

You will:

Partner effectively and maintain positive relationships with Policy, Customer Operations and global cross functional teams.

Promote standard methodology sharing across global teams as well as within own function, supporting shared learning.

Be responsible for Rule Creation, Organization, Innovation and Maintenance of documents.

Assist in maintaining rule platform, deploying rule sets, and triaging and tracking bugs.

Lead complex projects including collaboration with business unit, product management and GCX.

Effectively resolve conflict, remove roadblocks and support or lead on decision-making, or partner concerns that arise.

Make sound decisions in ambiguous or difficult situations, including when under pressure. You are not afraid to challenge the status quo

Key Requirements:

Understanding of eBay's fraud and risk policies, or a proven track record in risk management

Proven analytical skills and ability to define & clearly articulate success by metrics and data driven measurements

SQL, Excel PivotTable, and other data visualization experience is a plus. Some basic skills honed in R, Python etc. and/or ability to build useful tools for the group are a plus as well

In-depth knowledge of eBay’s policies, tools, systems preferred

Self Starter - Ability to work effectively in an autonomous fashion, and willingness to enable the success of partners worldwide

Excellent presentation skills

Project/Change Leadership - Has successfully taken ownership of project timelines and multi-task management in the past

Demonstrates a strong sense for doing the right thing for our customers globally

Leadership experience in a cross functional organization

Strong social skills, communication, and influence abilities

Experience with senior leadership and ability to deliver executive level summary reports and presentations

Bachelor’s Degree, PMP or PRINCE2, Six Sigma, Agile or other certifications a plus (but not required)

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

 

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