Global Head - Credit Risk, Credit Risk Strategy and Operations
Amazon.com
The Financial Operations Accounts Receivable team is seeking a Senior Manager of Global Credit Risk to lead and transform our worldwide Credit Strategy and Operations organization. This strategic leader will oversee multiple teams of credit risk analysts as Amazon's second line of defense, driving innovation across our global portfolio. The role focuses on risk mitigation across all Amazon channels through advanced credit analytics, proprietary risk models, and enhanced collection strategies, while optimizing revenue opportunities. The successful candidate will be an exceptional leader who can architect and scale a world-class credit management program across our entire AR organization. Key responsibilities include developing proprietary credit models, managing relationships with rating agencies, overseeing our reserve methodology, and establishing global credit governance frameworks. The ideal candidate should possess exceptional leadership experience, deep credit risk expertise, strong business acumen, and excellent stakeholder management skills. This senior manager role requires demonstrated success in leading large teams across multiple geographies and driving technological innovation in credit risk management.
Key job responsibilities
Critical Strategic Responsibilities:
* Lead credit, bankruptcy and debt recovery teams to manage global credit risk exposure
* Partner with data science team to maintain and enhance in-house ratings models
* Strong product mindset to grow in-house tool (LECIS/FIRE) for counterparty mgmt. and centralize ratings as well as tooling to enforce cross-channel holds and/or DFP.
* Create and implement global credit policies and governance frameworks
* Strong process mindset to create and scale WW high risk account processes across 1600+ AR organization
Core Operational Responsibilities:
* Creates mechanism and partner with multiple deal desks to provide credit rating and insights
* Partner with accounting teams for CECL reserve inputs based on portfolio ratings
* Develop and monitor key performance indicators (KPIs) for credit risk management
* Establish and maintain relationships with key stakeholders including CFOs, controllers, business finance and accounting teams
* Owner for 3P data (Moody's, S&P, etc.) contracts
Additional Essential Responsibilities:
* Lead periodic credit reviews of major accounts and portfolio analysis
* Oversee credit related collections escalation processes
* Ensure compliance with international credit regulations and standards
* Provide regular reporting to senior management on credit risk exposure and portfolio health
* Lead process efficiency initiatives for credit operations
* Coordinate with legal teams on credit-related matters
Key job responsibilities
Critical Strategic Responsibilities:
* Lead credit, bankruptcy and debt recovery teams to manage global credit risk exposure
* Partner with data science team to maintain and enhance in-house ratings models
* Strong product mindset to grow in-house tool (LECIS/FIRE) for counterparty mgmt. and centralize ratings as well as tooling to enforce cross-channel holds and/or DFP.
* Create and implement global credit policies and governance frameworks
* Strong process mindset to create and scale WW high risk account processes across 1600+ AR organization
Core Operational Responsibilities:
* Creates mechanism and partner with multiple deal desks to provide credit rating and insights
* Partner with accounting teams for CECL reserve inputs based on portfolio ratings
* Develop and monitor key performance indicators (KPIs) for credit risk management
* Establish and maintain relationships with key stakeholders including CFOs, controllers, business finance and accounting teams
* Owner for 3P data (Moody's, S&P, etc.) contracts
Additional Essential Responsibilities:
* Lead periodic credit reviews of major accounts and portfolio analysis
* Oversee credit related collections escalation processes
* Ensure compliance with international credit regulations and standards
* Provide regular reporting to senior management on credit risk exposure and portfolio health
* Lead process efficiency initiatives for credit operations
* Coordinate with legal teams on credit-related matters
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