Global HR Shared Services Assistant
The Boston Consulting Group
WHAT YOU'LL DO
You will support the Mobility and Teaming@BCG teams with administrative duties and ad-hoc projects. BCG Mobility provides opportunities for employees at all consulting levels to enhance their development through various global mobility programs. These include geographic, topic-focused, internal, and external opportunities. The Mobility team works with CT and BST to identify the right opportunities and implement these programs. The team consists of a Manager and a Junior Specialist. Teaming@BCG, launched in 2005, is designed to help consulting teams consistently deliver superior case experiences, supporting BCG’s broader EVP. The initiative deploys senior consultants (Project Leaders, Principals, Partners) as coaches to optimize team dynamics around Value Focus, Team Trust, Growth Mindset, and Sustainability. The Teaming function is led by 3 permanent BSTers (Director and Senior Managers), 3 rotating coaches (PPPLs), and a MDSP. Teaming is also expanding to all of BST . Your responsibilities will include: ME Mobility administration (50%) Maintaining accurate records and digital sites across various systems (Pathways, APro, ME-HR, Mobility tracker, digital signage, Slack channels etc.) Supporting with ME Mobility and MERWA mailboxes Supporting in ME Mobility Committee Review preparation – downloading applications from Pathways Scheduling the initial discussions, interviews and regular check-in calls for all in/outbound transfer candidates Working on ad hoc administrative task as required
Teaming survey administration and reporting (30%) Set up new Teaming surveys Modify Teaming surveys Close Teaming surveys Prepare weekly survey reporting for survey review by team Generate monthly Teaming matrix Update Teaming Tableau Dashboard Generate report of survey participation rate and follow-up Liaise with Staffing to identify new cases and changes General support of team of coaches (20%) Administer Teaming mailbox Support onboarding and offboarding of rotating Teaming coaches Schedule case connects, 1on1s and other key meetings Support travel booking for permanent coaches Support expenses management for permanent coaches
YOU'RE GOOD AT
Service-oriented, flexible and able to work under pressure with amazing attention to detailsHave a strong sense of Customer Service and respond to requests in a timely mannerHave strong written and verbal communication skills and you are experienced in working with multiple dispersed stakeholders of varying seniority.Working within a team but also able to work autonomouslyAble to manage competing priorities and adapt in ambiguous situationsYou have a passion for people and people development with high integrity, tact, a positive attitude and the ability to maintain absolute confidentialityYou are autonomous, able to tolerate ambiguity and self-motivated. You have strong self-starter skills and like to “gets things done”You like working with virtual teams, and ambiguity and have the ability to multi-task on different projects under tight timeframesYou feel comfortable in both working in detail and understanding the big pictureYou are a strong administrator, structured and organize with intense workload
YOU BRING (EXPERIENCE & QUALIFICATIONS)
A minimum of 3-4 years of professional experience in a relevant field A graduation degree Career/Performance Development experience preferable Excellent organizational skills: ability to prioritize, plan, measure and follow up Strong verbal and written communication skills, fluency in English Advanced level computer skills; Windows, Word, Excel, PowerPoint, Outlook Ability to perform successfully in a fast-paced and service-oriented environment Resourcefulness, strong attention to detail and strong problem-solving capabilities Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook) Experience of working with HRMS (Workday experience is ideal but not essential) Ability to respect all BCG information as personal and confidential
YOU'LL WORK WITH
You will work with our Global HR Colleagues & other functional POC across GEO’s.
ADDITIONAL INFORMATION
Service-oriented, flexible and able to work under pressure with amazing attention to details Have a strong sense of Customer Service and respond to requests in a timely manner Have strong written and verbal communication skills and you are experienced in working with multiple dispersed stakeholders of varying seniority. Working within a team but also able to work autonomously Able to manage competing priorities and adapt in ambiguous situations You have a passion for people and people development with high integrity, tact, a positive attitude and the ability to maintain absolute confidentiality You are autonomous, able to tolerate ambiguity and self-motivated. You have strong self-starter skills and like to “gets things done” You like working with virtual teams, and ambiguity and have the ability to multi-task on different projects under tight timeframes You feel comfortable in both working in detail and understanding the big picture You are a strong administrator, structured and organize with intense workload
You will support the Mobility and Teaming@BCG teams with administrative duties and ad-hoc projects. BCG Mobility provides opportunities for employees at all consulting levels to enhance their development through various global mobility programs. These include geographic, topic-focused, internal, and external opportunities. The Mobility team works with CT and BST to identify the right opportunities and implement these programs. The team consists of a Manager and a Junior Specialist. Teaming@BCG, launched in 2005, is designed to help consulting teams consistently deliver superior case experiences, supporting BCG’s broader EVP. The initiative deploys senior consultants (Project Leaders, Principals, Partners) as coaches to optimize team dynamics around Value Focus, Team Trust, Growth Mindset, and Sustainability. The Teaming function is led by 3 permanent BSTers (Director and Senior Managers), 3 rotating coaches (PPPLs), and a MDSP. Teaming is also expanding to all of BST . Your responsibilities will include: ME Mobility administration (50%) Maintaining accurate records and digital sites across various systems (Pathways, APro, ME-HR, Mobility tracker, digital signage, Slack channels etc.) Supporting with ME Mobility and MERWA mailboxes Supporting in ME Mobility Committee Review preparation – downloading applications from Pathways Scheduling the initial discussions, interviews and regular check-in calls for all in/outbound transfer candidates Working on ad hoc administrative task as required
Teaming survey administration and reporting (30%) Set up new Teaming surveys Modify Teaming surveys Close Teaming surveys Prepare weekly survey reporting for survey review by team Generate monthly Teaming matrix Update Teaming Tableau Dashboard Generate report of survey participation rate and follow-up Liaise with Staffing to identify new cases and changes General support of team of coaches (20%) Administer Teaming mailbox Support onboarding and offboarding of rotating Teaming coaches Schedule case connects, 1on1s and other key meetings Support travel booking for permanent coaches Support expenses management for permanent coaches
YOU'RE GOOD AT
Service-oriented, flexible and able to work under pressure with amazing attention to detailsHave a strong sense of Customer Service and respond to requests in a timely mannerHave strong written and verbal communication skills and you are experienced in working with multiple dispersed stakeholders of varying seniority.Working within a team but also able to work autonomouslyAble to manage competing priorities and adapt in ambiguous situationsYou have a passion for people and people development with high integrity, tact, a positive attitude and the ability to maintain absolute confidentialityYou are autonomous, able to tolerate ambiguity and self-motivated. You have strong self-starter skills and like to “gets things done”You like working with virtual teams, and ambiguity and have the ability to multi-task on different projects under tight timeframesYou feel comfortable in both working in detail and understanding the big pictureYou are a strong administrator, structured and organize with intense workload
YOU BRING (EXPERIENCE & QUALIFICATIONS)
A minimum of 3-4 years of professional experience in a relevant field A graduation degree Career/Performance Development experience preferable Excellent organizational skills: ability to prioritize, plan, measure and follow up Strong verbal and written communication skills, fluency in English Advanced level computer skills; Windows, Word, Excel, PowerPoint, Outlook Ability to perform successfully in a fast-paced and service-oriented environment Resourcefulness, strong attention to detail and strong problem-solving capabilities Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook) Experience of working with HRMS (Workday experience is ideal but not essential) Ability to respect all BCG information as personal and confidential
YOU'LL WORK WITH
You will work with our Global HR Colleagues & other functional POC across GEO’s.
ADDITIONAL INFORMATION
Service-oriented, flexible and able to work under pressure with amazing attention to details Have a strong sense of Customer Service and respond to requests in a timely manner Have strong written and verbal communication skills and you are experienced in working with multiple dispersed stakeholders of varying seniority. Working within a team but also able to work autonomously Able to manage competing priorities and adapt in ambiguous situations You have a passion for people and people development with high integrity, tact, a positive attitude and the ability to maintain absolute confidentiality You are autonomous, able to tolerate ambiguity and self-motivated. You have strong self-starter skills and like to “gets things done” You like working with virtual teams, and ambiguity and have the ability to multi-task on different projects under tight timeframes You feel comfortable in both working in detail and understanding the big picture You are a strong administrator, structured and organize with intense workload
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