Lisbon, Portugal
1 day ago
Global HR Shared Services Specialist

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

You’ll be part of HRSSC Team supporting the HR Teams globally with HR administrative support throughout the employee life cycle. As an HR Specialist you will work closely & directly with Global HR Operations function team. HR Operations forms the backbone of our People organization, making sure that all formal employment conditions and documentation is in place for all our staff.  

Responsible for entering and maintaining employee data within our HR system (i.e. personal data, job, office, promotion, compensation, working capacity, leaves of absence, education, background history, line managers, assistants, etc.) Maintain personnel files in compliance with applicable legal requirements and internal standards Support with New hire onboarding & BGV checking processes. Send out Induction plan and welcome emailersDeliver audit support on personal files, forms, etc. Assist with general employee requests, letters, verifications, reference checks, etc. including generating visa invitation letters Generate reporting for employee distribution lists, new joiners, anniversaries, milestones etc. Keep track of employees’ probationary periods and flag to HR team to ensure geographic process are followed Prepare, process and follow up on employee paperwork related to new hires, promotions, transfers, address changes, additional payments, status changes, and employee exits with sensitivity to the confidential nature of the information  Manage and maintain the inbox dealing with employee queries and escalating to the correct team contact where necessary Coordinate with support functions for new hire laptops, accesses, payroll setups etc. Assist in developing and modifying operating policies, guidelines, procedures, systems, and documentation to foster best practices within the team. Review these periodically. Use a proactive, flexible, and practical approach to manage process and technology changes, ensuring project outcomes are achieved. Provide general support to HR team and perform other duties as assigned or required 

What You'll Bring

A graduation degree  6+ yrs of relevant work experience in a professional services or multi-national companies Knowledge of Workday & experience in Global HR Operations / HR Shared Services Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook)   

You're good at

Excellent Communication (Oral & Written) in English and Portuguese.Fosters a spirit of collaboration and teamwork 

You should be

Service-oriented, flexible and able to work under pressure with amazing attention to details Structured way of working, able to multitask Demonstrates accountability, ownership and ability to handle confidential information Reliable, timely and flexible Demonstrates a concise and effective style in oral and written communication  Ability to work in a highly matrixed organization Flexibility to support the team to cater to a diverse, international set of stakeholders.

Who You'll Work With

Our Global HR Colleagues & other functional POC across GEO’s.  



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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