Overview Why GMF Technology? GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business. Responsibilities About the Role: The Global IAM Engineer I is responsible for supporting IAM solutions for the following; end user provisioning, certifications, authentication management and privilege access management. This role will be expected to make daily operational decisions with guidance from leadership and other engineers. Day-to-day operations will involve Identity Access management development commonly in Java and PowerShell, Credential and Access Management product support and maintenance commonly in GUI with some PowerShell scripting. Basic understanding of API connections will be helpful in solution oriented discussions. Additional daily responsibilities will involve ticket queue and incident management, SLA adherence, providing audit artifacts, and routine on-call rotations for after-hours support. Daily interaction with customers and leadership will require excellence in communication skills, both verbal and written. Qualifications What makes you a dream candidate Conduct meetings to gather information for business requirements Design and improve existing IAM processes Grant and maintain data integrity for all internal and external applications Provide knowledge and assistance in the handling of routine and ad hoc report requests Identify and understand mission critical and compliance sensitive applications, for support or monitoring by the Global IAM team Integrate enterprise applications with GMF Identity and Access Management platforms including but not limited to Active Directory, LDAP, databases Implement provisioning processes for identity accounts and entitlements Participate in agile ceremonies Participate in code reviews, and provide feedback to peers to ensure high quality product delivery Experience in migration to SaaS solutions Perform system health checks, apply fixes, add alerting as needed Interact with business units and ensure that a high level of customer service is maintained Be available and accessible for after-hours support Perform other duties as assigned Conform with all company policies and procedures Knowledge of Identity and Access Provisioning and/or Security best practices and principles is required Understanding of provisioning configurations, workflows, integrations, RBAC and certifications Basic knowledge in Infrastructure design and management Basic understanding of IT Service Management (ITSM) best practices and processes High level understanding of technology infrastructure, security concepts and platforms Basic knowledge of the OSI model and security that is associated with each layer Basic understanding of application layer protocols including HTTP, SSH, SSL, and DNS Knowledge of IT security processes and controls as well as IT infrastructure and networking technical knowledge Strong customer service, interpersonal, verbal and written communication skills Detail oriented with good analytical skills Ability to work and make decisions both independently and in a team environment SailPoint IIQ and SailPoint ISC experience is required SQL experience is desired but not required Java experience is preferred required Powershell experience is preferred Active Directory knowledge is preferred PAM experience required using credential management, sessions management tools is desired Experience High School Diploma or equivalent required Bachelor’s Degree in related field or equivalent experience preferred 0-2 years of relevant experience required What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Compensation: Competitive pay and bonus eligibility Work Life Balance: Flexible hybrid work environment, 4- days a week in offi