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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Coupa Platform Engineer, you will:

Collaborate closely with Procurement and Finance stakeholders to:Elicit business and non-functional requirements.Conduct gap analyses and feasibility checks.Develop detailed specifications and end-user documentation.Configure and optimize Coupa platform changes, ensuring alignment with business needs.Develop and execute comprehensive test plans in collaboration with cross-functional teams.Provide L3-level support, addressing complex technical challenges, performing root cause analyses, and driving resolution.Support end-users by troubleshooting issues, answering questions, and transferring knowledge to the operations team.

What You'll Bring

A Bachelor’s Degree in a business-related field or equivalent experience.4-6 years of relevant experience in Coupa platform administration and engineering.Certification in Coupa platform administration is highly desirable.Proficiency in:Coupa modules (P2P, SIM, CLM, etc.).Supplier and third-party management software.Microsoft Excel and Word.Strong communication skills, including proficiency in English (spoken and written).Experience with:Procurement and SAP Accounts Payable (SAP S/4HANA is preferred).Integration platforms like Mulesoft and Cloud tools.Flexibility to adapt to business needs and work across time zones.

Who You'll Work With

You will collaborate with a diverse, cross-functional team of global agile professionals representing Procurement, Finance, IT, and Change Management. Additionally, you will support BCG users, suppliers, and business partners, driving impactful solutions for the organization.

Additional info

Coupa Platform Administration and ExpertiseBecoming an SME for the Coupa platform.Configuring and maintaining modules such as Coupa SIM, P2P, Invoice, Coupa Pay, Sourcing CLM, and Rfx/Auctioning.Managing transaction processes, including Purchase Orders (POs), invoices, and workflows.Delivering user training, maintaining customer catalogs, and configuring updates.Advanced Troubleshooting and SupportResolving user issues related to data, process workflows, configurations, or integrations.Offering advanced L3-level support to resolve critical system issues.Agile Product Delivery and System IntegrationApplying Agile methodologies to deliver system changes efficiently.Conducting impact analyses and SIT/UAT testing for updates and integrations.Managing integrations between Coupa and other systems, including SAP S/4HANA and Cloud-based platforms.System Configuration and OptimizationConfiguring essential system elements:Content Groups, Enterprise settings, and Company Codes.Chart of Accounts (COA), approval chains, PO customizations, and tax codes.Workflows for requisitions, invoices, receipts, and tolerances.Custom form creation for Supplier Onboarding through the SIM module.Deploying best practices for Coupa platform operations and workflows.Performance Monitoring and Vendor CollaborationMonitoring system performance and implementing enhancements.Collaborating with vendors and developers for quality assurance and issue resolution.Proactively addressing issues and keeping stakeholders informed.Collaboration and LearningPartnering with a multicultural, cross-functional, and global agile team.Supporting team members and stakeholders across time zones.Learning and adopting new tools and technologies to improve platform performance.requirements around requisitions, POs, Invoices and configure workflow, receipts, and tolerances, Deploy best Coupa practicesApplies systems solutions to business/technical problems through customer interactions, design, debugging, testing, and integration/implementation of automated information technology systems and componentsResponsible for reviewing, analyzing, and implementing ways to improve system performanceWork with developers from vendors in assigning and coordinating development, and in providing quality assurance.Actively monitoring and resolving issues with a sense of urgency, proactively communicating to keep key stakeholders and management team informedLearning new tools and technologies with a high degree of technical competenceWorking with multicultural distributed team located in different time zones and have the capacity to work on multiple projects concurrently.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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