Azenta Inc.

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job TitleGlobal Key Account Manager, Sample & Repository Services

Job Description

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. 

Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally.   We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

Reporting to the Director of Global Sales, Sample Repository Solutions, the Global Key Account Manager will help to drive bookings for the sample storage services business with our major pharma partners. Working closely with the Corporate Accounts Team, you will work with new and existing contacts within the assigned Key Accounts to position our state-of-the-art biorepository/biobanking facilities and communicate how our processes protect the identity, integrity, and chain-of-condition of the materials a client entrusts with Azenta.

Key Responsibilities

Develop and maintain a thorough knowledge of the sample management services business, understand customer needs, and identify how our solutions can address those needs.

Develop new business opportunities within the assigned pharma/biopharma accounts.

Leverage existing Azenta relationships with pharma/biopharma clients to drive additional bookings.

To organize and conduct sample management services presentations to existing and potential new customers and in partnership with the Corporate Accounts team highlight pan-Azenta products/services.

Conduct prospecting and cold calls activities to generate new leads.

Manage the creation and follow-up of sales related documents with the Sales Operations team.

Work in partnership with the Project Management organization to provide comprehensive client management.

Manage and maintains a customer opportunity database within Salesforce CRM in a timely and accurate manner.

Generate bi-weekly forecasts and prepare quarterly reports in conjunction with the Manager’s needs.

Achieve and exceed annual sales goals by working closely with the Manager to deploy predefined territory strategies.

Coordinate with the wider Sample Management Solutions (SMS) sales team and assist with cross-selling activities of informatics, transport, and sample sourcing services.

Assist with repository tours for prospective clients as needed.

Develop and/or expand key customer relationships and implement strategies for expanding the customer base in the top 50 Pharma and Biotech companies.

Leadership and Other Skills

Capable of communicating Azenta Life Sciences sample management services in teleconference calls

Enthusiastic when facing new challenges; highly solutions-oriented

Demonstrate a sense of urgency towards achieving results

Critical thinking

Ability to work under pressure and ability to succeed in a fast-paced environment, working on multiple sales opportunities with constantly changing priorities and deadlines.

Excellent written and oral communication skills

Capacity to work in total autonomy

Demonstrates excellent organizational skills

Key Requirements

Bachelor's Degree required; Science related field preferred.

Proven track record of 3+ years in Life Science service or laboratory capital equipment sales.

Familiarity with CRM software Salesforce.

Intermediate level experience with MS Excel.

Demonstrates keen business acumen, sound decision-making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing client relationships.

Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with key stakeholders of internal and external organizations.

Must be willing to travel to client sites, trade shows and conferences.

Must have a valid US driver’s license.

Working Conditions/ Schedule

Willing and able to travel overnight within the United States as required for customer meetings, repository tours, internal business meetings, seminars, and conferences. (approx. 25-35% of the time).

Occasional international travel may be required.

Home office located preferably in the Mid-West or North East US.

EOE  M/F/Disabled/VET

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at HR.Recruiting@azenta.com for assistance. 

Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.