Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who the individuals are and the strength of their network, vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals as well as how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their career. To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B (https://eightfold.ai/blog/eightfold-ai-raises-220m/) from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems and being part of an amazing growth story - Eightfold is the place to be! As an Eightfold Manager, People Operations you will ensure an employee experience that is positive and seamless for our Eightfold AI team. You will manage end to end projects, work cross functionally with other teams and handle highly confidential information. We seek someone who is passionate about continually improving processes, systems and tools that allow Eightfold to scale rapidly and better serve the Eightfold AI team globally. In this role, we need someone who: + Can act as a player and a coach (own work as well as direct a small global team); + Is detail oriented and can balance workload amongst the team; + Can make decisions, where appropriate, and consult/seek approval with appropriate senior leaders when necessary; + Drive continuous automation, efficiency and effectiveness of people ops policies & process; and + Has experience managing a high performance team This role will own new hire onboarding, employee offboarding, compliance, HR vendor management, leave of absence programs, maintenance of HR policy and process, set up for global expansion, management of HRIS system and integration, benefits renewals, immigration, global mobility, people analytics, and the JIRA people ops ticketing system. Capabilities needed for the role: Compliance + Capable of creating and upholding Eightfold’s People processes, policies and data to ensure compliance with federal and state regulations across HR (Talent Acquisition, Compensation, Diversity, etc) + Capable of updating and maintaining HR documentation, records and policies + Strong knowledge of human resources compliance with regard to EEOC, ACA, E-Verify, etc. People Systems/Eightfold Platform maximization/Process Improvement + Maintain human resources information, auditing data, preparing reports, proposing business process improvements, and automation + Communicate recommendations on initiatives and influence stakeholders through data and thoughtful interpretation of findings + Capable of driving process improvement across the People organization to increase efficiency, accuracy and timeliness to support the evolving needs of a rapidly growing business + Understand the overall organization and guides employees to the appropriate resources + Serve as the point person for HR systems - integrations, implementations and questions Data & Metrics + Capable of creating HR dashboards for thought leadership and insights + Capable of maintaining human resources information, auditing data and preparing reports + Capable of playing a crucial role in collecting, structuring, analyzing, and reporting on HR processes and data. + Capable of creating HR dashboards for thought leadership and insights + Capable of maintaining human resources information, auditing data and preparing reports Vendor Management + Capable of managing vendor relationships + Capable of driving vendor contract renewals process + Manage outsourcing relationships for Leave of Absence Programs + Manage budget & approve invoices Benefits Management + Serve as lead for benefits information sessions with employees + Capable of administering benefits benchmarking surveys, analyzing data and crafting recommendations + Ability to managing wellness programs Onboarding/Offboarding Activities + Manage Employee and Contractor Onboarding & Offboarding + Manage employee life cycle for full-time & contingent workers, including benefit enrollment, new hire onboarding programs, and answering employee questions. + Capable of managing offboarding activities including exit packages, tracking, and administering exit interviews/questionnaires Requirements: + Experience with implementing a HRIS + Excellent problem solving capabilities. + Proven ability to multitask, prioritize and manage projects in an extremely fast-paced environment. + Strong program management skills + Excellent communication skills + Extremely detail oriented + Experience using Google Suite and MS Office Suite a must (Sheets, Docs, and Slides). + Ability to interact with all levels of the organization in a professional manner. + Background in human resources We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in the work you are doing, and see the positive impact of your work on your colleagues, our customers, and the world. We believe in providing transparency and support, so you can do the best work of your career. We offer competitive compensation and benefits, including family medical, vision, and dental coverage. We also offer a 401k plan, stock options, and unlimited paid time off for all eligible employees. We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week. Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. *Please note this role is hybrid at our Santa Clara, CA HQ