Global Markets, Business Support Manager New York, New York **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Candidate will be part of the AMRS FICC Sales COO team and support key sales initiatives for both our AMRS Credit and Securitized Products sales teams. Strong product knowledge will be needed to help the sales teams execute client business strategy, track and analyze client performance, review regulatory deliverables, identify and mitigate business risks, and solve daily issues related to client trade breaks and operational set ups. The candidate will play a key role in delivering process improvements, managing expenses and working with sales revenue reporting and technology teams to increase operational leverage. The individual will gain exposure to products across different asset classes and the broader AMRS FICC Sales businesses driving a collaborative culture in pursuit of growing our client franchise. **Key Responsibilities** + Working closely with AMRS FICC Sales on strategy, ensuring adherence to regulatory, bank policy and control requirements. + Assist in identifying client opportunities, tracking and analyze performance, driving product / platform enhancement in partnership with Sales, Trading and other business control functions such as Business Controls, Technology, Operations, Legal and Compliance, Risk etc. + Represent as delegate for the sales desk for management routines, targeted risk assessments, internal audits, regulatory inspections and remediation activities. + Coordinate with enterprise control functions (Operations, CFO, Compliance, Risk) to help ensure the businesses in the region run effectively and within the requirements of the regional control policies, regulatory requirements, and the risk framework. + Participate in ad-hoc projects related to AMRS and Global FICC COO teams. **Qualifications/ Skills** + Communication/ interpersonal – excellent written and verbal communication skills with ability to influence business leaders, and strong ability to build and maintain relationships across the organization + Robust MIS and presentation skills withadvanced knowledge of Excel, Word and PowerPoint + Sound analytical skills and ability to quickly assimilate facts and adjust to changing conditions + Problem solving– solid critical thinking and attention to details; able to synthesize large amount of data and formulate appropriate conclusions + Identifying control deficiencies plus developing timely and sustainable solutions + Project management experience or aptitude will contribute to success along with attention to details and willingness to dig into the details + Independent drive – flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment + Knowledge of Markets products, particularly Credit and Securitized Products **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://u.go/0As7EN) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. 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