The Global Master Data Steward is responsible for maintaining the master databases for Materials, Pricing, and spare parts. Ensure the requirements have the right information and release them when the process has been completed. Strong teamwork to ensure that all the requirements will be made in a timely manner to avoid affecting the metric of the department. Improve processes and document them to ensure standard work.
Position Responsibilities:• Responsible for the following Master Data domains in scope: Pricing, Material & Spare Parts master
• Support the business with completing and processing their business master data entry requests utilizing the World Wide Master Data Operations’ request processes, forms and systems. Confirm that data changes are submitted by the appropriate business requester and approved by the correct decision authorities.
• Provide backup operational support as required for the WW Master Data Operations. Processing master data requests and tasks when other members of the organization are not available.
• Responsible for master data incident management when data defects are detected. Take ownership for a master data incident and act as the primary level of escalation. Provide prompt recovery of the affected business functions while assuring that the focus on the incident resolution is not taken away by other activities. Facilitate incident communications as the central interface with all affected parties, support resources and stakeholders.
• Provide master data reports to business resources as requested.
• Ensure adherence to company data management policies and standards. Assist in data related audit activities as required.
• Lead the associated master data operations to achieve request cycle time and data quality goals.
• Maintain strong liaison with global Master Data Teams to ensure performance goals are met, work instructions are written, no unauthorized master data updates are made.
• Maintain close working relationship with IT-Master Data Team.
• Recommend and lead process improvement opportunities and other initiatives.
• Communicate data standards and promote quality data management practices.
• Act as escalation point for unresolved issues and queries.
• Responsible for data collection tools (i.e. Customer Master Requester – CMR)
• Run SAP reports as necessary
• Audit price overrides in orders entered in SAP
• Send notifications about price changes to internal customers
Education - Min Bachelor’s degree.
Language - Excellent verbal skills, Accent neutral spoken English. Excellent written English
Experience - 3+ years of SAP knowledge. Database management.
Schedule - Monday to Friday 8 hours between 11:00 AM and 8:00 PM Mumbai time. Flexibility to adjust schedule to business needs.
Abilities
• Strong data entry skills and experience with maintaining business data.
• Prior experience with, or a proven understanding of the business operations for which you will be interfacing with, such as product line management, procurement, pricing, account/record provisioning
• Emphasize results not effort, goal oriented
• Detail oriented without losing focus of the ‘big picture’
• Excellent analytical skills
• Effective communicator in both oral and written presentations
• Client focused. Ability to work in a multi-cultural and virtual environment
• Ability to multi-task numerous diverse activities
• Self-motivated with solid analytical and data interpretation skills.
• Strong interpersonal skills and a good team player. Ability to multi-task and prioritize activities
• Continuous improvement mindset, seeking to identify and drive continuous improvement ideas and projects across all business processes
Application Knowledge - SAP, Winshuttle, MS Office (Excel, Word, Access, PowerPoint)