Embrace a pivotal role with JP Morgan Chase as a Global Mobility Specialist. As a key member of our Global Mobility Operations team, you will be responsible for supporting the delivery of global mobility experience for our employees. Your mission is to ensure compliance with data protection regulations and maintain key relationships with stakeholders, contributing to the strategic goals of our organization. 

As a Global Mobility Specialist within the Global Mobility Operations team, you will collaborate closely with colleagues in Manila and across various regions. You will engage with employees, Global Mobility Advisors, HR teams, and Managers, addressing diverse topics with precision, empathy, and a commitment to maintaining high-quality standards and data integrity. Reporting to the Global Mobility Operations Manager, you will support the daily functions of global mobility processes.

 

Job Responsibilities: 

Execute daily tasks efficiently, including preparing letters, initiating vendor services, processing vouchers, and coordinating with employees or stakeholders to resolve any insufficiencies. Ensure data accuracy while updating HR systems and provide timely updates to prevent any impact on Payroll. Participate in reconciliation between HR systems, ensuring records are accurately updated in the required systems. Review payroll-related line entries before payouts to expats, and provide inputs to Expat Payroll, including one-time inputs, prorated amounts, termination, or unpaid leave of absence data. Produce reports and analytics related to processes from a control perspective, including tracking visa status and expiring documents. 
Actively seek opportunities to enhance the overall Global Mobility experience for employees. Implement controls and best practices within the function, aligned with the firm’s culture and conduct. Maintain accurate records and databases, ensuring confidentiality and compliance with data protection regulations. 

 

Required Qualifications, Capabilities, and Skills: 

At least 8 years of experience with a minimum of 6 years in Operations or Global Mobility delivery. A strong process orientation and  grasp of data protection regulations and compliance. Demonstrated ability to effectively engage and collaborate with senior HR colleagues and managers, including stakeholders across different regions. Exceptional analytical abilities and a customer service mindset, capable of handling challenging situations effectively. Highly motivated and adaptable, able to work under pressure and manage high workloads. Keen attention to detail and the ability to promptly resolve issues, with strong organizational skills to handle multiple projects and caseloads. Excellent verbal and written communication skills, with proficiency in Microsoft Suite for creating presentations and performing analysis. 

 

Preferred Qualifications, Capabilities, and Skills: 

Knowledge of tax, immigration, and relocation services is preferred.