Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. **Position Responsibilities:** + This role will act as an adviser/consultant for HR business partners, leaders, stakeholders, and employees. + The role will cover all aspects of global mobility. + You will manage end-to-end mobility processes including but not limited to immigration (ex. employee permits), costs and taxation, compliance, relocation strategies, and employee assessments. + Day to Day operations of the Global Mobility Program + Consult with employees, their leaders, recruiters and HR Partners on all aspects of the mobility program including costs, policy interpretation, relocation coordination, general tax and immigration considerations. + Provide comprehensive relocation and assignment cost projections. + Prepare offer letter language for relocating candidates and employees. + Draft and maintain agreements and extension letters for expatriate assignments. + Initiate approved services with external vendors and provide case management oversight of all assigned permanent relocations and expatriate assignments for candidates and employees. + Deliver orientation calls to transferees/assignees to review the entire mobility process relating to the employee’s transfer/assignment. + Monitor necessary Workday transactions for transferees and assignees. + Coordinate distribution of assignment notifications once assignment agreements or relocations have been confirmed. + Prepare balance sheet and allowance updates. + Act as a primary contact for relocation, tax and immigration service providers on a daily basis. + Manage exceptions and escalation requests and ensure resolution. + Provide ongoing assignment/relocation support. + Provide repatriation support to assignee/transferee. + Year-end activities + Participate in the Annual Compensation Cycle as the Global Mobility SME and lead the year-end process with company preferred tax provider for the incentive plans and any additional special awards + Manage the employee list and liaise with preferred tax provider and the Staff/Executive Compensation team to manage and distribute payment details accordingly. + Oversee the year-end tax gross-up exercise. + Lead international compensation collection. + Work with tax provide on managing the yearly tax authorization list. + Lead and support team in gathering compensation data from international payrolls. + Provide Guidance on and support on off-cycle equity payments (i.e., stock option exercises, deferred share unit payments, RSU &PSU payments, etc.) + Engage with Vendors supporting the Relocation program + Participate in monthly status meetings. + Liaise with vendors on assignee/transferee files. + Identify issues and areas for improvement. + Manage escalation and exception processes to ensure a resolution is sought out. + Participate in vendor RFPs. **Required Qualifications:** + Bachelor's degree in HR, business, or related field. + Proven experience, 5 plus years, as a global mobility consultant, preferably in a multinational organization. + Strong understanding of global mobility policies, processes, and programs, including relocation, immigration, tax, and compensation. + Knowledge of local laws, regulations, and compliance requirements related to global mobility in various countries. + Experience in managing relationships with external vendors, including relocation providers, immigration law firms, and tax consultants. + Excellent communication and interpersonal skills, with the ability to work with employees at all levels of the organization and across cultures. + Strong analytical and problem-solving skills, with attention to detail and ability to interpret complex information. + Ability to manage multiple assignments, prioritize tasks, and meet deadlines in a fast-paced, global environment. + Proficient in using HRIS and other HR-related systems, and advanced skills in Microsoft Office, particularly Excel. + Ability to maintain confidentiality and handle sensitive information with discretion. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de John Hancock y Manulife** Manulife Financial Corporation es un importante grupo internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Nuestra sede mundial se encuentra en Toronto, Canadá, y operamos como Manulife mediante nuestras oficinas de Canadá, Asia y Europa, y principalmente como John Hancock en Estados Unidos. Brindamos servicios de asesoría financiera, seguros y soluciones de gestión patrimonial y de activos para personas, grupos e instituciones. Para finales de 2022, ya contábamos con más de 40,000 empleados, más de 116,000 representantes y miles de socios de distribución que brindaban nuestros servicios a más de 34 millones de clientes. Para finales de 2022, los activos que gestionamos y administramos fueron de CAD 1.3 billones (USD 1.0 billones), incluidos los activos invertidos totales de CAD 0.4 billones (USD 0.3 billones) y los activos netos de fondos segregados de CAD 0.3 billones (USD 0.3 billones). Cotizamos en las bolsas de valores de Toronto, Nueva York y Filipinas como “MFC” y en la de Hong Kong como “945”. **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, desarrollar y retener una fuerza laboral tan diversa como los clientes a los que servimos, y para fomentar un entorno de trabajo inclusivo que abarque la fuerza de las culturas y las personas. Estamos comprometidos con el reclutamiento justo, la retención, el ascenso y la compensación, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y la lactancia), orientación sexual, características genéticas, estatus de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley aplicable. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información compartida durante el proceso de solicitud de adaptación será almacenada y utilizada de manera congruente con las leyes aplicables y las políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . Semana de Trabajo Comprimida Híbrido