**We are pleased to announce two openings for the role of a Global Operations Business Delivery Directors for the Service Need to Resolution (SN2R) / Order to Cash (O2C) Operational Value Streams (OVS) within the Digital Transformation Program (DTP) at GN. These strategic positions are designed to prepare GN for the future by delivering end-to-end business processes supported by our digital backbone.** **The team you will be part of** The Global Operations Business Delivery Directors will report to the Head of the Strategy and Management Office in Global Operations Mads Lomholt and have a dotted reporting line to the Digital Transformation PMO Janne Scott. These roles will manage the delivery for the SN2R/O2C OVS within the DTP acting as a crucial bridge between Global Operations Management and DTP. The Digital Transformation Program is structured in Operational Value Streams, ensuring efficient end-to-end processes across GN's business domains including Hearing Operations and Finance. The OVS is co-led by the Business Delivery Directors, DDI Delivery Director, and the Global Process Owner (GPO). **Your contribution is appreciated, and you will** + Guide the SN2R/O2C OVS virtual delivery organization to meet overall program targets and be the voice of the business leadership for the SN2R OVS globally + Oversee the scope and planning for the SN2R/O2C OVS ensuring integration of business requirements and managing potential risks + Manage finances and allocations for Global Operations resources within the SN2R/O2C OVS + Ensure alignment across end-to-end processes and functions within the SN2R/O2C area + Work with other Business Delivery Directors and delivery leads to ensure comprehensive DTP delivery and assist in governance meetings + Create and deploy a coherent global solution encompassing relevant processes and IT applications + Engage the business in implementation and manage change initiatives **To perform in the role, we imagine that you** + have several years of experience within relevant business roles with a background in supply chain and Global Operations management + can articulate a clear vision for digital transformation + are experienced in building relationships and securing buy-in from stakeholders in a virtual organization + understand supply chain processes and their integration within corporate processes and can head projects and team performance, particularly in virtual teams + possess analytical skills, both quantitative and qualitative, communicate effectively and present complex information clearly + are fluent in English, both written and spoken + maintain a positive, solution-oriented mindset and are structured and consistent in managing deliverables + are motivated and focused to contribute to an international environment **We encourage you to apply** Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. **We are focused on an inclusive recruitment process** All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process. Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting invitation to interview. **How to apply?** Use the ‘APPLY’ link no later than 20 March 2025. Applications are assessed on a continuous basis, so don’t wait to send yours. **On a time crunch?** Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy. If you would like to know more about the position, please contact Head of Strategy & Management, Global Operations Mads Lomholt by email mlomholt@gn.com. **Join us in bringing people closer** GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts. **We hope you will join us on this journey and look forward to receiving your application.** \#LI-GNGroup GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. **The GN-owned brands that are responsible for bringing these technologies to life:** + Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing) + Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/) + Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/) Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .