If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About Us:

Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It's where millions of people come together to chat, interact, and make their own entertainment.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and Twitter and discover projects we're solving on our Blog.

About the Role:

The Global Partner Operations team manages the processes and daily tasks that ensure baseline Partner experiences on Twitch. As creator needs are diverse, we specialize in internal systems and collaborate with teams across the business, harnessing our collective knowledge of creators to achieve the best outcomes.

Reporting to the Senior Manager of Global Partner Operations, this member of our team will handle processing of daily internal Partner request queues and support partners across the business with ad-hoc requests related to our systems while working to improve these processes and overall experience of creators on the service.

You can work in San Francisco, CA, Irvine, CA, or Remote US.

You Will:
- Manage Partner related internal requests queues across Onboarding, Offboarding, and Contract Management
- Accomplish and meet manual onboarding workflow service level agreements
- Improve and refine internal processes
- Report internal request queue trends and performance
- Partner with Finance, Legal and Global Partnerships teams to address Partner related issues
- Maintain data and document repositories to assist Customer Support and Legal teams with Partner tickets


Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount