We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Job Overview:
The Germany Sub-Regional Operations Manager will manage and execute day to day operations to ensure the physical safety and security of SAP employees, buildings and assets, which may have a very high level of regulatory, compliance, financial, and brand impact and/or a very high complexity of work and life safety.
They will manage day to day customer engagement, knowledge management, quality assurance and organizational learning. And they will seek to foster programs to transfer the relevant knowledge across organizational boundaries, as directed by their line manager.
The Sub-Regional Operations Manager will maintain the highest level of professionalism in all activities to represent the organization internally and externally, while serving as a trusted advisor and ambassador for SAP and affiliated companies.
Job Description:
Provide overall physical security support and direction to multiple SAP business locations. Maintain a site-by-site overview of budgeting/spend, existing conditions, contact data, and location specific information. Conduct physical building security risk assessments, surveys, and physical penetration testing. Manage contract security services (Guarding/Watchman), to include the development/implementation of Building Security Operations Manual at all sites. Manage electronic security systems and vendors, to include electronic access control, badging, visitor management, security video, intrusion detection systems, and control center operations. Execute the planning, design, bid, construction and commissioning activities for multiple concurrent projects, and oversee all aspects of physical security related to these projects. Projects include new construction and renovation (driven by Global Real Estate & Facilities), or system replacements and/or additions. Assess and implement personnel protection programs, consisting of Travel Safety & Security, Events, Personal Protection, Workplace Violence. Liaise with a Security Operations Center and oversee 24/7 activities Provide training and employee security awareness programs. Conduct internal investigations as needed. Oversee physical security incident reporting and resolution. Conduct presentation of physical security services when necessary. Partner/support SAP Health and Safety programs and ensure emergency responses are established. Report on physical security strategy and metrics (KPIs). Review and management of SLA’s and KPI’s related to incident reporting, alarm management and identity access management. Maintain close relationship with law enforcement and emergency responders. Maintain plans and engage as required in crisis response within the regional area of responsibility. Work as directed by manager.
Competencies and Skills:
Manage detailed programs related to the efficiency of the financial, operational and overall compliance of the organization. Seek to highlight ways to improve the effectiveness of the organization and its processes. Possess a good working knowledge and understanding of their industry and identify and collect key market information/trends and apply to the organization/processes. Manage and execute day to day delivery of multiple projects up and down the organization. Manage relationships often with global, regional and local senior management plus outside service providers and business partners. Manager of processes and interfaces across organizational boundaries inside and outside of Global Physical Security management that relate to area of responsibility. Seek to drive operational excellence and quality assurance by providing best practices, problem solving, and guidance within his / her area of responsibility. Area of responsibility will be sub-regional and include multiple facilities. Serve as liaison to executive management / provide reports / champion internal goals and manage KPI's. Conduct performance reviews and people management, where appropriate. Manage and implement main strategy for organization on a regional level Manage and be accountable for organizational budget on a regional level (operations and finance) Manage the day to day tactical and operational side of the business on a regional level
Experience, Education, and Certifications:
5+ years’ experience in physical security industry or equivalent (military, law enforcement, etc.) or 3 years’ minimum experience in corporate physical security 3 years of direct experience in the majority of ”Job Description” and “Competencies and Skills” above. Bachelor’s degree in related field preferred. CPP certification preferred Foreign language skills preferred Evidence of continuous professional development
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Requisition ID: 412281 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid