Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Job Description:

The Global Regulatory Reporting (GRR) function, a part of the Global Financial Control organization within the CFO Group, is responsible for accurate filing of non-liquidity related financial regulatory reports. The primary responsibility for this role is to manage the day-to-day operations of the US-based observation management team. Observation management includes root cause analysis, thematic review of findings, and partnership with key stakeholders to design and deliver on remediation solution. This role reports to the Conformance Program and Observation Management Executive.

Responsibilities:

Manage the day-to-day operations of the US-based observation management team. When issues are identified in our production processes, this team will conduct observation management, including: root cause analysis, thematic review of findings (in partnership with the Charlotte-based observation management team), and partnership with key stakeholders to design and deliver on remediation solution.Partner with the Governance & Control team to ensure observations are properly reported in appropriate governance routinesAssist the Conformance Program and Observation Management Executive in develop a sustainable operating model for conformance and observation management which, over time, is not dependent on third-party vendor resourcesIdentify and work with key stakeholders to review and validate observationsContinuously apply lessons learned to improve effectiveness and efficiency of our observation management approachRecruit, train and retain resources with adequate skills for observation management and remediationSignificant partnership with many global stakeholders, including GRR executives, GRR process owners, Global Compliance & Operational Risk, Corporate Audit, CFO Data Management, and CFO Change

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goalsManager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvementEnterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributionsRisk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issuesPeople Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performanceFinancial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisionsEnterprise Talent Leader: Assesses talent and builds bench strength for roles across the organizationDriver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work

Required Qualifications:

15 years+ experience in regulatory reporting and an understanding of our regulatory environmentProven leadership experience of managing a teamStrong controls mindset with ability to perform root cause analysis and design adequate solutionsStrong written and verbal communicationCommitted to continuous improvement of processes to maximize effectiveness and improve efficiencyDemonstrated ability to interact with 2nd and 3rd lines of defense in a constructive mannerProven ability to work in a collaborative environment to achieve stated objectives

Desired Qualifications:

Prior audit, testing or issue management experienceBachelor’s degreeExperience in providing thought leadership and ability to lead without direct authority

Skills:

Critical ThinkingCoachingCollaborationDecision MakingExecutive PresenceIssue ManagementOral CommunicationsWritten CommunicationsAnalytical ThinkingChange ManagementPresentation SkillsRegulatory Compliance

Shift:

1st shift (United States of America)

Hours Per Week: 

40