Global Sales Coordinator
Signature Aviation
We are seeking a highly organized and detail-oriented Sales Coordinator to liaise with our global selling team. The successful candidate will play a crucial role in streamlining processes and liaising with other departments to satisfy customer requests. This position requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a customer-centric approach. Additionally, this role will engage in diverse and challenging tasks while working with a dynamic and supportive global team. The Global Sales Liaison will have an opportunity to contribute to the growth and success of a leading company in the hospitality/private aviation industry. Success in this role would be demonstrated by proactively facilitating the overall sales process to help the team drive sales growth and customer satisfaction.
+ The Global Sales Liaison will work with the respective departments to manage and resolve customer requests pertaining to billing, loyalty, reporting, and customer service in a timely and efficient manner.
+ Provide administrative support to the global sales team, which may include tasks such as creating and maintaining customer-facing contact lists, CRM data entry, special events communication, preparation support for sales calls and business reviews, maintaining managed account lists, and email support.
+ Liaise between sales and other departments, such as Pricing, Revenue Management, Real Estate, Operations teams, and Accounting) to ensure timely customer responses and resolutions.
+ Assist with obtaining pricing at International Signature locations (Caribbean, Canada, EMEA).
+ Assist with tradeshow and event planning
+ Support requests from unmanaged accounts.
+ Provide feedback on customer support issues within a 24-hour SLA.
+ Support ad hoc sales projects as needed.
+ Minimal travel is required, which is less than 5%.
**Minimum Education and/or Experience:**
+ Bachelor’s degree in business administration, Marketing, Hospitality, Aviation, or related field.
+ Minimum of 2 years of experience in sales support, customer service, or administrative roles
**Additional knowledge and skills:**
+ Ability to manage a diverse range of projects simultaneously.
+ Self-starter with exemplary organization and resolution management skills. Must possess a "can do" and positive attitude.
+ Demonstrated experience in successfully executing against tight deadlines with a collaboration mindset.
+ Must be able to prioritize and manage concurrent projects and issues skillfully.
+ Experience in working with cross-functional/cross-departmental and virtual teams is advantageous.
+ Ability to read, analyze, and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
+ Ability to apply logical and critical thinking principles to a wide range of intellectual and practical problems.
+ Strong organizational and time-management skills and the ability to work well in fast-paced environments.
+ Excellent verbal, written communication, and interpersonal skills.
+ Proficiency in CRM systems and Microsoft Office Suite. Advanced skills required in Microsoft Word, Excel, and PowerPoint.
+ Ability to work independently and as part of a team.
+ Customer-focused with a proactive approach to problem-solving.
+ Experience in the hospitality industry is a plus.
+ Minimum of 18 years of age
+ Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies
+ Must be legally authorized to work in the country of employment
**An Equal Opportunity Employer, including Disability/Vets**
Confirm your E-mail: Send Email
All Jobs from Signature Aviation