Orlando, FL, 32806, USA
2 days ago
Global Sales Coordinator
We are seeking a highly organized and detail-oriented Sales Coordinator to liaise with our global selling team. The successful candidate will play a crucial role in streamlining processes and liaising with other departments to satisfy customer requests. This position requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a customer-centric approach. Additionally, this role will engage in diverse and challenging tasks while working with a dynamic and supportive global team. The Global Sales Liaison will have an opportunity to contribute to the growth and success of a leading company in the hospitality/private aviation industry. Success in this role would be demonstrated by proactively facilitating the overall sales process to help the team drive sales growth and customer satisfaction. + The Global Sales Liaison will work with the respective departments to manage and resolve customer requests pertaining to billing, loyalty, reporting, and customer service in a timely and efficient manner. + Provide administrative support to the global sales team, which may include tasks such as creating and maintaining customer-facing contact lists, CRM data entry, special events communication, preparation support for sales calls and business reviews, maintaining managed account lists, and email support. + Liaise between sales and other departments, such as Pricing, Revenue Management, Real Estate, Operations teams, and Accounting) to ensure timely customer responses and resolutions. + Assist with obtaining pricing at International Signature locations (Caribbean, Canada, EMEA). + Assist with tradeshow and event planning + Support requests from unmanaged accounts. + Provide feedback on customer support issues within a 24-hour SLA. + Support ad hoc sales projects as needed. + Minimal travel is required, which is less than 5%. **Minimum Education and/or Experience:** + Bachelor’s degree in business administration, Marketing, Hospitality, Aviation, or related field. + Minimum of 2 years of experience in sales support, customer service, or administrative roles **Additional knowledge and skills:** + Ability to manage a diverse range of projects simultaneously. + Self-starter with exemplary organization and resolution management skills. Must possess a "can do" and positive attitude. + Demonstrated experience in successfully executing against tight deadlines with a collaboration mindset. + Must be able to prioritize and manage concurrent projects and issues skillfully. + Experience in working with cross-functional/cross-departmental and virtual teams is advantageous. + Ability to read, analyze, and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. + Ability to apply logical and critical thinking principles to a wide range of intellectual and practical problems. + Strong organizational and time-management skills and the ability to work well in fast-paced environments. + Excellent verbal, written communication, and interpersonal skills. + Proficiency in CRM systems and Microsoft Office Suite. Advanced skills required in Microsoft Word, Excel, and PowerPoint. + Ability to work independently and as part of a team. + Customer-focused with a proactive approach to problem-solving. + Experience in the hospitality industry is a plus. + Minimum of 18 years of age + Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies + Must be legally authorized to work in the country of employment **An Equal Opportunity Employer, including Disability/Vets**
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