For more than two decades, On Call International, a leading provider of travel risk management and travel assistance services, has helped millions of people with their travel problems, big and small. From serious medical and security emergencies, to lost passports and missing luggage, On Call is dedicated to our mission of helping travelers every day—and now YOU have a unique opportunity to help us carry out this mission!

We have an exciting opportunity for a Global Security Specialist in our Salem, NH office. This position will report to the Global Security Services Manager.
The Global Security Specialist is required to support On Call International personnel and clients by providing in depth global security insight and advice, monitoring geo-political climates and incidents, coordinating response in the event of security related situations, and providing a variety of training on best security practices.

Performance Objectives

Gain understanding of the Global Security process: During the first 30 days learn how to serve as an advisor to clients experiencing international security issues. Establish knowledge on company systems, protocols and processes to provide intelligence analysis and briefings on global areas through subject matter expertise and research.

Create risk assessments: During the first 90 days be able to write customized risk assessments and act as the primary contact during security crises with little oversight needed. Begin to understand On Call services and products by attending sales meetings and client calls.

Provide intelligence analysis and briefings: During the first 6 months provide intelligence analysis and briefings to clients, colleagues, and senior management. Identify critical decision-making skills to assist clients and colleagues through security crisis and independently support sales staff during client meetings and calls to explain company services and products.

Position Knowledge, Skills, and Requirements:
Education

Bachelor’s degree in International Relations, Political Science, Criminal Justice, Security, Emergency Management, Business, Journalism, Communications, or related discipline preferred. Master’s degree preferred.

Experience

Up to two years of relevant experience

Experience with mapping software or data visualization platforms.

Knowledge of travel tracking and intelligence platforms.

Formatting skills, specifically proficient with Microsoft Word and Excel.

Experience with developing Crisis Management Plans, Emergency Action Plans, or Business Continuity Plans.

Overseas work experience preferred but not required.

Military, law enforcement, or government background preferred.

If your experience matches these requirements, please apply WITH A COVER LETTER INCLUDING SALARY RANGE REQUIREMENTS.

Tokio Marine HCC Group of companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer.

Please visit www.tmhcc.com for more information about our companies.

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